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[Q]How to reroll a giveaway?

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rusificat0r

Hello, recently i was raffling some http://www.steamgifts.com/giveaway/TpbMp/fallout-new-vegas-couriers-stash , but it seems like russian version of dlc are specific only for some regions, so winner of this giveaway couldn't activated it and traded it back.
So im asking for some advice about this situation.

12 years ago*

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24 Comments
Snookerman

[A]Create a support ticket.

12 years ago
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Freud

[A] http://www.steamgifts.com/forum/91wob/faq-and-guidelines

direct link: http://www.steamgifts.com/support/new

12 years ago
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Incog

relevant:
"Do not submit CD-keys that require VPN activation or methods to bypass regional restrictions."

12 years ago
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TheoPAZAZEoDragon

this...

12 years ago
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corvino10

I'd like to ask here - how long it takes to have an answer from support and reroll?

12 years ago
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Deleted

This comment was deleted 3 years ago.

12 years ago
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ErrEff

My ticket is currently 6 days old.

12 years ago
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corvino10

My ticket is only one day old, but I hate situations like that, so I'd like to solve it as soon as possible... Anyway, thank you for your answer. Do you know are there any consequences for not giving a gift to the winner after one week?

12 years ago
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tubberware

If winner is nasty, he/she can mark the gift as not received. You will get rid of it once the re-roll is done.

12 years ago
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corvino10

I don't think he/she can mark it. Frankly, they look kinda like bots or sth, lol. Anyway, thank you for explaining. I hope I'll be able to send gifts soon =)

12 years ago
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sardanapal

As long as the site admin needs to get to your ticket and answer. At the moment it's one man for 173,740 members.

12 years ago
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Gramis

My ticket is over 1 month old.

12 years ago
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beerland

I made a ticket a month ago and a got a response within a day...

At the moment it's gonna take longer but i understand, asked for a reroll 2 days ago, still waiting but whatever. Even if the winner gives me negative feedback, like i care. Will get fixed eventually.

12 years ago
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mantisghost

it is almost impossible now but you make a support ticket for reroll

12 years ago
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beziko

I got banned last days for giving away VPN code for my country group, because someone from China and another one from ? winned my keys -.-

12 years ago
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corvino10

That system isn't perfect, you know... At least you should explain this situation.

12 years ago
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beziko

I do it, and support banned me :<

12 years ago
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corvino10

Hm, I don't know why, but it sounds really weird. Maybe you should talk to mods first, before making a giveaway? Then you could put your own rules... Or I don't know, steamgifts isn't perfect, neither mods are. We're all humans after all.

12 years ago
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beziko

But thats group for all from country. I know, i did a stupid thing, but im first from this group who had to give game someone not from country. Oh, and i told with big letters in desc: KEYS IS RESTRICTED FOR POLAND! and one guy quarreled with me, that supposedly changed description after he joined...
I do not understand such people, to what we are going to get a stupid game...

12 years ago
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hihi1210

Do not submit CD-keys that require VPN activation or methods to bypass regional restrictions.
in the faq
you should be banned...

12 years ago
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Vercinger

Should not apply if it's a group/private giveaway only accessible by people from the specific region. So that ban seems like a screw-up by the mods. Oh, well, I guess that's what happens when the support staff is overworked.

12 years ago
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LordRoyale

It's best not to give away region restricted stuffs here. You never know who will win.

I've been a victim of this once(The EMPIRE TW giveaway I won) and went through all kinds of shit to get the game removed.

12 years ago
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Doc1

support ticket

12 years ago
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dagr

Reroll don't work!

12 years ago
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Closed 12 years ago by rusificat0r.