Checking inventory of winner before sending gift

You should create a ticket so support can check it if i remember correctly

You can ask support to check if he already own the game, since he have to sync his account on SG :)

It happened twice to me:

1. the first time, I sent a friend request to the winner, then he briefly made his profile friends-only;
2. the second time, the winner rejected the gift and agreed to a re-roll.

Another possibility, is asking support, as users are required to make their profile public at least once a week, and they keep a record of owned games.

Or just ask the winner to change so you can check.

you can check via sgtools, like this:
http://www.sgtools.info/nonactivated/MilConDoin
just change the winner's name for yours

Do you mean library? :P

I had this happen to me multiple times. In all cases I asked my winners to set their profiles to public. I personally prefer to speak to winner about it first before I ask support to look into it.

If I remember there is no rule against having a private profile, with the exeption that you have to set it to open at least once a week in order to sync your steamgifts profile with Steam.

So not sure if a ticket to support is warded/needed here.

The terminology here is confusing; if the user has the game in their library, they cannot enter for the giveaway if their account is properly synced, and I believe it's okay to ask for a private profile to be set public for verification's sake (and support can help if the user is uncooperative). Meanwhile, if they have a gift copy sitting in their inventory, it doesn't, uh, actually disqualify them from the giveaway, though in this case it sounds like you're concerned with the library and not the inventory.

To clear it up: I meant if has the game already in his library and his profile is private. The inventory is irrelevant here^^
Yeah, I worded it badly, sorry.

OK, I'll contact the winner and ask for a quick peek in his game list.

Thanks all.

EDIT: Contacted him, checked his library, everything's fine. Case closed.