EDIT (important!): This got even more weird. The game is in my library and licences but it doesn't show up in my games list. This is most likely the fault of Steam or Telltale. Here is an updated convo.
Check below for my proof of ownership. I even scrolled down a two week old activity feed to get one of those pics :P

ANOTHER IMPORTANT EDIT: I've contacted knsys and he fixed my problem within a blink of an eye. Thank you to him and everyone who helped me (even if you just bumped the thread.) I'll close this thread in one day but I want to leave it open for giveaways or if anyone wants to answer the poll question :)

I've been on SG for a year now so I feel dumb asking a question that's probably been asked before/pretty obvious. But here we go...

I went to enter a SGtool giveaway and I got denied because I have "unactivated wins. "
Naturally, I went to check with sgtool and it said that I didn't activate one of my recent wins which is Telltale: Guardians Of The Galaxy (which I did.)

Does that happen with Telltale games or is it just because all the episodes aren't released yet? Will it fix itself or do I have to do something to fix it?

Here are some gibs. Level 3 and ending tomorrow.

Flat Kingdom
Alphadia Genesis

If you don't have an answer, feel free to answer the poll question below. I'm curious what your favorite steamgifts win is (even if you love them all ;)

View attached image.
View attached image.
View attached image.
View attached image.
7 years ago*

Comment has been collapsed.

What is your favorite Steamgifts win?

View Results
A game I won recently
A game I won long ago
Tell me the game down below :)

Did you try resyncing your sgtools?

7 years ago
Permalink

Comment has been collapsed.

Yep I tried that. Still not working :/

7 years ago
Permalink

Comment has been collapsed.

If I remember well sync doesn't really work if Steam is down at that time - make sure that Steam is alive and kickin' and try resync.

7 years ago
Permalink

Comment has been collapsed.

Steam is up and running so thats not it. I didn't know that though so thanks for the info :)

7 years ago
Permalink

Comment has been collapsed.

Might be a false positive that the people/the guy who maintains sgtools yet has to add to the appropriate category - so it might fix itself soon.

7 years ago
Permalink

Comment has been collapsed.

Actually I don't see it in your library o.o
Are you sure you activated it?

Edit: That's super weird. When I'm searching your library it's not showing. When I go to the store it lists you as owning it.

7 years ago
Permalink

Comment has been collapsed.

That's really weird O.O I even got it as a gift so it should have gone directly into my account. It shows up in my library but let me check my profile really quick.

7 years ago
Permalink

Comment has been collapsed.

You're right. Its not in my games but it shows it in my library. I'm not even sure what to do about that!

View attached image.
7 years ago
Permalink

Comment has been collapsed.

I know, I remember it showed in the activity feed too(yeah I was that jealous that I remember it :P)
But apparently you're not the only one affected, the Discussions at the Community page have mentions of this issue. Apparently must be an issue with either Steam or Telltale, not your account

7 years ago
Permalink

Comment has been collapsed.

thanks for letting me know. I hate knowing that I have an unactivated win that won't show up when people check it :/
hopefully someone fixes it

edit: I tracked down the two week old activity feed to get a picture xD it was a hard job but now I have more proof

7 years ago*
Permalink

Comment has been collapsed.

Let knsys know about the issue in the SGT thread.

7 years ago
Permalink

Comment has been collapsed.

Should I try to personally message him or should I just write everything that happened on his thread?

7 years ago
Permalink

Comment has been collapsed.

In his thread should be good.

7 years ago
Permalink

Comment has been collapsed.

Bump the magic strap-on

7 years ago
Permalink

Comment has been collapsed.

I heard there are cheap steam keys for Telltale: Guardians Of The Galaxy Episode 1 (not full game). It was a key? And did u start your game?

7 years ago
Permalink

Comment has been collapsed.

No, it was a gift so I got the whole game. And yes I started it.

Thanks for the warning about the cheap keys though

7 years ago
Permalink

Comment has been collapsed.

😮 super-weird
I checked your game-list on steamdb and there's no Telltale: Guardians Of The Galaxy 😌
https://steamdb.info/calculator/76561198130487478/?cc=us

7 years ago
Permalink

Comment has been collapsed.

Yep, I posted an edit above. It's in my licenses and library, but not my game list.
Apparantly others on the telltale page are having this issue

7 years ago
Permalink

Comment has been collapsed.

For some reason the game does not appear in your library .... not sure why :|

7 years ago
Permalink

Comment has been collapsed.

Yeah someone told me that above
which is really strange because its in my library

edit: apparantly others are having the issue. Most likely a steam/telltale issue.

View attached image.
7 years ago*
Permalink

Comment has been collapsed.

Stardew Valley so far because it was lots of fun not only for me but also for my girlfriend who's not even a gamer :)
I cannot help you with your problem though :(

7 years ago
Permalink

Comment has been collapsed.

That's okay!

I loved Stardew Valley. It's one of those games you don't think will be addicting but then youre hooked!

7 years ago
Permalink

Comment has been collapsed.

Have you tried this? I checked your library and the marvel game doesn't show up.

Does the game show up in your licenses?

7 years ago
Permalink

Comment has been collapsed.

Thanks for the link. i'll read it in a minute

Yeah its in my licenses

7 years ago
Permalink

Comment has been collapsed.

This is really odd. :S

I guess if that tip in the link i posted won't help, then your best bet would be reporting the problem to knsys like the users before me suggested.

7 years ago
Permalink

Comment has been collapsed.

It might just be a different package ("preorder package?") that you will need to ask knsys to whitelist temporarily - or for whatever reason it's buggy and it just doesn't show up in your library.
Something similar happened to me - I won Mighty No. 9 and activated it, but the release got delayed for like a year - so SG tools kept flagging me. Game didn't show up in my library either.
knsys will gladly whitelist the game for you until everything sorts itself out.

https://www.steamgifts.com/discussion/b736C/tool-sgtools-new-section-deals/search?page=7#zDCiw1q

7 years ago*
Permalink

Comment has been collapsed.

I have no idea, but ins't sgtools known for haven't some problems with a games/dlcs, maybe it's one of those cases. Anyways, have a bump and good luck with that!

7 years ago
Permalink

Comment has been collapsed.

The steam API can be wonky at times. Guardians of the Galaxy is not the only game that acts like this, A Game of Dwarves is another example of a game that can be in your library, but won't show up as owned, and you won't find it in people's game lists (unless that has changed more recently). So I guess an exception will have to be manually added for Guardians of the Galaxy in SGtools.

7 years ago
Permalink

Comment has been collapsed.

This is a really weird issue. The game is quite new, so it might sort itself out in a few days or years, depending on when Valve decides to fix this bug.

7 years ago
Permalink

Comment has been collapsed.

Thank you everyone for the answers so far. I wrote an edit above, because there is a good chance this is a steam/telltale issue. Other people are having the issue as well. Its sucks since it shows that I don't have the game, so this will probably lead to some blacklists. Hopefully people take the time to see my pictures in the OP as proof that I own it. This thread has been a rollercoaster!

I'll contact knsys when I have more free time. Should I contact him personally or just write on his thread?

I'll post more GA's later as a thank you for the help!

7 years ago*
Permalink

Comment has been collapsed.

And it just occurred to me I never answered the other question. Ironically my most favourite win is a tie :P
Telltale Batman and/or Telltale Borderlands. Yeah, I like Telltale ._.

Now excuse me, there's another win waiting to be played, I neglected it long enough

View attached image.
7 years ago*
Permalink

Comment has been collapsed.

Don't worry I also love Telltale. I'll let you know how Guardians Of The Galaxy is. I've just been waiting for some free time to play it. I played a little and from the start it feels a bit awkward and not their best. It may get better though so I'll let you know!

Borderlands is my favorite so far and I haven't played Batman yet but I hope to get it soon!

7 years ago
Permalink

Comment has been collapsed.

If the game is not released, it wouldn't show properly. Also, when it's released, it has a short period when the API doesn't report it (example is games released the same day as humble monthly, which is added to the giveaway list but Steam API doesn't recognize it and gives 0 value, until one or two days later)

7 years ago
Permalink

Comment has been collapsed.

Don't worry, Stef, there are no dumb questions, only dumb answers. =)

Not sure how to solve your problem, it's a weird one, but I can answer the question (and bump if it helps).
I think the game I won here and enjoyed the most is Legend of Grimrock, but I have yet to play other good games I won, I'm sure I'll like many of them. :)

Edit: Oh, I see you've reached a conclusion. I kept this tab open for a while and forgot to refresh. :P hope you manage to solve the problem eventually.

7 years ago
Permalink

Comment has been collapsed.

Not so much a conclusion, but I know now that the problem is not me since others are having the issue. Hopefully it gets resolved soon so I don't look like a filty rulebreaker :P

Legend Of Grimrock looks fun. I have the second one so I may try it soon :)

7 years ago
Permalink

Comment has been collapsed.

I saw your edit but just in case it helps, I noticed that it doesn't indeed shows up in your library BUT when I go to the game page and check "friends who own the game" you show up there :/ So the problem is most likely internal to steam. That's a weird one, sorry that it makes you look like you have an unactivated win :( I'm sure Knsys will fix it for you on the SGtools part though

7 years ago
Permalink

Comment has been collapsed.

I think that the same thing happens with Arma 2. Even though I own it, it is not recognized by SG and it doesn't even show up as owned on the Steam Store. This is solved by the game being whitelisted in SGtools.

7 years ago
Permalink

Comment has been collapsed.

Bump

7 years ago
Permalink

Comment has been collapsed.

I've contacted knsys and he fixed my problem within a blink of an eye. Thank you to him and everyone who helped me (even if you just bumped the thread.) I'll close this thread in one day but I want to leave it open for giveaways or if anyone wants to answer the poll question :)

7 years ago
Permalink

Comment has been collapsed.

Bump

7 years ago
Permalink

Comment has been collapsed.

Closed 7 years ago by Stefanig.