Ask the one that sent you the key. He will usually send you a new one. If he can't (a key that he thought it was working, but it doesn't anymore), it's polite to agree to delete the giveaway.
6 years ago
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Contact the giveaway creator and ask for a working key.
If he/she does not provide one, mark as "not received" after one week.
6 years ago
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I won a steamgifts giveaway and when I tried to redeem the key it said it's been redeemed already by someone else. What do I do?
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