SG Tools error?

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I don't normally enter giveaways through discussion threads, so I just found out that I can't pass the "activated all wins" requirement. It shows 4 DLCs that I won that are potentially unactivated, which of course isn't the case, I checked just to make sure.

The DLCs are the following:
COH 2 - German Skin: (L) Four Color Disruptive Pattern
COH 2 - German Skin: (M) Four Color Disruptive Pattern
COH 2 - German Skin: (H) Four Color Disruptive Pattern
Batman: Arkham Origins - New Millennium Skins Pack

Come to think of it, I think the last one is to blame, since I remember being able to enter giveaways for it, long after I had activated my key. Even SG Tools says "Steam API has problems identifying some owned DLCs, so the following ones are probably activated!".

So, my question is, can I do something about it?

P.S. Respect to any/all of you who managed to reach the end of my wall of text!

10 years ago

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14 Comments

miroe250

It's not that long post.
I'm sorry that I can't help you out on this matter but I can bump the thread :)

10 years ago

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combatbeard

It shouldn't be a problem if you do have them. Most people have the following show because dlcs don't get detected properly.

DLCs Wins that appears as not activated
Steam API has problems identifying some owned DLCs, so the following ones are probably activated!

10 years ago

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Dnomyar96

I've heard before that the API is not able to detect certain DLCs. Not sure if there is anything you can do about it. Maybe write to support for SG Tools?

10 years ago

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Saniala

First, try syncing your SGTools account. That usually fixes any temporary problems you might have.

10 years ago

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GamingMaster424

Tried it, still the same thing. Thank you for your suggestion though!

10 years ago

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Saniala

I would suggest writing on the SGTools thread then and asking for knsys to help.

10 years ago

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GamingMaster424

Will do, thanks.

10 years ago

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sappyMA

First: Sg-tools is not affiliated with steamgifts, but people use it sometimes as a tool to restrict their giveaways with custom rules. If you found a bug you should post in the related thread

That said, did you try to enter a giveaway with sg-tools-protection or did you just check for unactivated wins? SG and SGTools can't check for dlcs properly so they show up as false positives.

10 years ago

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GamingMaster424

I tried entering a giveaway, and it said "Your account is flagged as having some unactivated Wins or your profile is Private". Same thing with checking just for unactivated wins.

10 years ago

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combatbeard

Go here: http://www.sgtools.info/sync and give it a moment.

10 years ago

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sappyMA

Hum, that's certainly strange. I have not enough experience with SGTools to help you any further, but when I check for your profile it doesn't give me a warning that you made an infraction. So you should pass that giveaway-requirement. Well, hope you find someone, that can help you more than I could!

10 years ago

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thatsok9

Try syncing yor sgtools profile, you should pass the all activate wins requirement.
The synce button is on the up left corner on sgtools site.

10 years ago

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GamingMaster424

I tried that, no results. I also synced my SteamGifts profile, just in case.

10 years ago

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