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Steam Achievements Problem

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DarkX

So, yesterday I decided I'd do the achievements for Sanctum that are in the Playfire rewards in order to get £1.00 out of them, I also played Nosgoth for the first time to get the reward. Today I noticed that I got my reward for playing Nosgoth but I haven't received the £1.00 for Sanctum's achievements. Then I went to my steam account and I found out that it says I haven't even played the game, but at the same time I have the achievements. I guess I didn't get the reward because Playfire thinks I haven't played the game.
Should I contact Steam support or Playfire support? Or would playing the game again fix it? Thanks :)

10 years ago*

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6 Comments
Dreakon13

You were connected to the internet when you played/earned the achievements in Sanctum?

10 years ago
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DarkX

Yea, forgot to mention that, I was connected.

10 years ago
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DarkX

Bump

10 years ago
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TheChack

You should probably contact Playfire support, I had similar problems and they fixed it

10 years ago
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drabit642

If loading the game and 'playing' more doesn't work and the steam achivements still says you have the achivements, contacting steam then playfire would probably be the best option, I imagine if playfire doesn't detect it when unlocked, it won't detect it at all.

10 years ago
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DarkX

I started the game again and the achievements were almost immediately updated on Playfire. Thanks for the comments. :)

10 years ago
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Closed 10 years ago by DarkX.