I sent in a support ticket the first day of entering this site and it was a simple question that I did not understand as of my complete newness to the site. Now three weeks later I understand (mostly) everything and they finally answered. I mean it's the thought that counts. I guess I finally see why everyone complains support is slow, I don't mind though because the question was kinda pointless.

9 years ago

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This is most deserving of discussion creation, you earned cookie & cup of warm milk.

9 years ago
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+1

9 years ago
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They wanted you to figure everything on your own. And answered you as a reward ;)

9 years ago*
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this :D

9 years ago
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Sink or swim, friend, sink or swim....this is why whenever I join a new site, especially one that has forums like this, I tend to lurk invisibly and silently judge everyone before revealing myself...it's one of the best ways to figure out The Rules :D That and it's fun silently judging everyone ;)

9 years ago
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+1... Uhm... I mean, Thanks!

9 years ago
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You've revealed yourself so that must mean you have finished silently judging everyone. What's your verdict?

9 years ago
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Well that half over there are weird, and that half over THERE are cool...then again, maybe that's because that side of the forums is just weird and this side is cool so your level of weirdness or coolness might depend on which side you choose to sit on at any given time...me? I prefer to stay weird...

9 years ago
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View attached image.
9 years ago
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9 years ago
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I silently judge you right now. I judge you hard.

9 years ago
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Judge me harder ;)

9 years ago
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..... masochist

9 years ago
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9 years ago
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9 years ago
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yes, people complain how slow support is because apparently the support section is full with tickets like yours. you could ask us on the forums if this site is a scam or not, you know. ._.

9 years ago
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So, is it?

9 years ago
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too late mate. ask to the precious support.

9 years ago
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Yes

9 years ago
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Thats true, but in most cases when someone new ask something, almost all replyers joke and flame on his post :/

9 years ago
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Before last week, there were essentially only 3 people on support, not really a surprise things were taking a while to get answered :P

9 years ago
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...so what you're saying is that administrators don't kidnap soon-to-be moderators and forced them to work in a locked closet while being fed hot pockets? No wonder the last forum I was in shut down.

9 years ago
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Ahh the hot pockets. No wonder I've been so constipated lately.

9 years ago
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You can't hire volunteers?

9 years ago
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I bet it's really difficult to find people who understand and want to uphold the culture of a site (long time, active user), who is even-tempered (won't power trip) and has the time to answer tickets (most people here are in school/work).

9 years ago
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Hello new support ;)

9 years ago
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hi support ;)

9 years ago
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Good for you (And support).
i guess the ticket is now closed? they do work hard, too hard...

9 years ago
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NOT HARD ENOUGH!

Did you know that some of them are not even doing this 24/7? I've heard they have all kind of leisure like eat, sleep, and jobs.

9 years ago
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i heard that they were working harder back in the day when cg was using a whip to maintain the order. but apparently he dropped it after bobo grew a weird fetish on it. i wonder what is happening behind that admin/mods curtain now... O.o

9 years ago
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sigh unzips
tell me more

9 years ago
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._.

9 years ago
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Hello new support ;)

9 years ago
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Why didn't you close it after you understood the essential parts :P or did you have more... in-depth/meaningful questions?

9 years ago
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I just sent them a support ticket too, i have an impersonator somewhere with closed privacy and this is touching my balls since months, of course they did nothing yet.
He is not only using my artistic nickname, but also he is using a personal picture of my face. -__-

Well, time to wait three weeks to know more about this shit.

Have a nice day :)

9 years ago
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And Il never understand you guys, flaming and hating support all the time. You do realize that this is huge site, with mass amount of users, and there are only few admins. Calcualtion are simple
Number of users x number of tickets / number of admins
I know they apointed some new admins few days ago, and it isnt enough , but lets be clear who would you entrust to seal destinies of SG users xD

9 years ago
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Closed 9 years ago by DarthBills.