The giveaway was created by accident. You'll have other opportunities.
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The creator probably created more giveaways for that game then he wanted and asked support to remove the giveaway.
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If the giveaway was ended then they are supposed to get permission of the winner to delete it, as far as im aware. so, i think its an issue if support deleted it without getting the winners permission.
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Could you please make a support ticket under "Other" and tell us the name of the person who made the giveaway?
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Please make a support ticket under "Other" and delete the above post with his profile.
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I know, but it wasn't the staff but the creator of this particular giveaway.
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I think I misunderstood the whole situation. Usually you can delete giveaways immediately and I thought he deleted it after you've won.
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Is it something he has to create a support ticket for or can he do it just like that?
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ya, i had a similar situation happen before. user had accidentally created duplicates and they ended up finishing and i won the wrong giveaway. i had to post consent on the giveaway page for it to be deleted though. and that was my choice because the user was fairly new to the site.
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The creator of the giveaway created a ticket while the giveaway was still running, the ticket was only reviewed after the giveaway had ended. (shortage of support members, tons of tickets, does that ring a bell ?)
edit : oops, sorry, not at all :-P
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deletions are automatic while giveaways are ongoing
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Why creating a ticked while the giveaway is still running, if you can just delete it?
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Is that how it works? Every time I've filed tickets for accidental giveaways it gets reviewed instantly and the giveaway is removed. I assumed it was an automatic thing. Then again, I haven't been around here too long.
EDIT - Beaten to it, my bad.
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If you file a Delete Giveaway ticket when the giveaway is still running, it will delete automatically.
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hello there i won game and someone delete it why?
http://www.steamgifts.com/giveaway/P7Re2/metal-planet ????????????
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