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Reroll taking too long

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FiveoCup

Hi, I have created my first giveaway and the winner is not responding to mails, he was on steam more than month ago, so i requested a new winner but nothing is happening, any help? btw it ended more than week ago and request was 2 or 3 days ago

10 years ago*

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9 Comments
BabyDraggie

It sucks you're having complications on your first giveaway. I waited so long to do a giveaway because I was scared of something going wrong. I guess you have no option but to wait for support to issue a reroll. The winner might be having personal problems or is simply too busy to get on steam.

10 years ago
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zelghadis

wait - SG has thousands of users posting tens if not hundreds of tickets and only a few mods. If you don't get answer in 1 week time "BUMP" your ticket and wait again. Rinse and repeat.

10 years ago
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SERPEN7

Rerolls can take a little bit depending on how many things the support has to deal with. Just give it some time. c:

10 years ago
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Martas668

And what I can do, if key expired and I did not get reroll?

If they make reroll now, I cant give key, because it expired !!!

10 years ago
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Rootwater

so... then You should get/buy valid key... btw. I'm curious - what game You was giving away?

10 years ago
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Martas668

Insurgency, but it will expire in 2 days... But I dont think they will make reroll soon, because I wrote about it today...

And I am not going to buy new valid key for new winner...

10 years ago
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Rootwater

I didn't have situation like this, but maybe it will be some possibiity to delete giveaway...

10 years ago
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Rootwater

I'm happy all of my giveaways winners have received gifts fast :)

10 years ago
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BabyDraggie

Me too. I'm thankful that all my winners have been anxious for their games. Hope I didn't just jinx myself lol

10 years ago
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