Because it has been marked "received" for more than 1 month. Create a support ticket in the "other" category and ask them to change it. You will have to provide proof that you tried to contact the giveaway creator.
thanks >< im new here i spended 1 year to can enter steamgift because dont have money to buy games so sad i was wanting so much....already changed 7 coutries T=T and sended ticket
and appear at my page Please remember, all games you receive need to be activated on your corresponding Steam account to remain in good standing. Users failing to do so will receive a suspension.it means i will be ban here T-T? is because that i dont win any key since i won that one?
Steamgifts detect automatically that you did not activate this win on your account. It is an unfortunate situation that you marked "received" by mistake and support works slow on the matter.
Your proof should be sufficient. Only way is to wait. Do not create a new ticket or edit your support ticket as this will get you to the end of the ticket line again.
aww so i was enter giveaway was waste time T-T im poor so cant buy games, for can activate steam account i needed be 1 week without eat when i go hospital for can buy the game was so happy because i spended 2 years going giveaways sites for can get enough games to can enter here T=T but thanks for help is sad cant get new games for play ><
Sorry.
You can win more. That you have not is just pure chance.
If you have not been suspended yet for the non activation (4 days), you might get this temporary suspension.
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Thank you!
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thanks!
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thx!
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thx
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maxXD It says i cant redeem in my country T-T
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Then don't mark "received" until the giveaway creator provides a key that you can redeem.
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it says cant exchange for not received T-T and will not provide diff key
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Because it has been marked "received" for more than 1 month. Create a support ticket in the "other" category and ask them to change it. You will have to provide proof that you tried to contact the giveaway creator.
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thanks >< im new here i spended 1 year to can enter steamgift because dont have money to buy games so sad i was wanting so much....already changed 7 coutries T=T and sended ticket
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is normal take 3 months and they dont even look T^T ?
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Support tickets take months sometimes, as support is under staffed.
What kind of proof did you provide for support?
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i sended screenshot my talk at steam with giveaway owner T-T i tried change my country lot times as he said to change and any worked
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and appear at my page Please remember, all games you receive need to be activated on your corresponding Steam account to remain in good standing. Users failing to do so will receive a suspension.it means i will be ban here T-T? is because that i dont win any key since i won that one?
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Steamgifts detect automatically that you did not activate this win on your account. It is an unfortunate situation that you marked "received" by mistake and support works slow on the matter.
Your proof should be sufficient. Only way is to wait. Do not create a new ticket or edit your support ticket as this will get you to the end of the ticket line again.
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aww so i was enter giveaway was waste time T-T im poor so cant buy games, for can activate steam account i needed be 1 week without eat when i go hospital for can buy the game was so happy because i spended 2 years going giveaways sites for can get enough games to can enter here T=T but thanks for help is sad cant get new games for play ><
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Sorry.
You can win more. That you have not is just pure chance.
If you have not been suspended yet for the non activation (4 days), you might get this temporary suspension.
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Thanx now they fixed and i could mark not received, and now what happen marked not received XD ? is sad could not get the game T-T
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