I always look at mass giveaways on here just to see what the game is about even if I have no interest in joining the GA. This video, especially the interview portion and how the developer responded to things is very telling. Then you have The Wall which actually has some positive feedback that's in early access also. If the "dev" really wants to try to turn things around maybe just get rid Flashpoint and focus all of the effort on developing The Wall. Try to find a good artist to join so any asset flips in the game are removed and dropping the price to $5(price of Flashpoint) or even making it free 2 play and maybe a cosmetic cash shop. And by all means they should be upfront and honest and hopefully that would build a healthy relationship with the community.