Hello Cliff. :) First of all thank you for the great GA. I enter only few GAs in this Community Train and it was huge surprise to won such a GEM.
Sad part of the story is I can't activate the game. I got a HB gift link from you and HB show me the key but wen I try to redeem the key I got this msg from Steam.
BTW, I'm from EU region (Poland).
I am sorry, and surprised, to hear that. Polish is one of the listed supported languages in the HB Store description. I will look into it, and I will ask around.
I submitted a ticket with HB. This is unfamiliar territory for me.
As an experiment, I accessed Steam via a Polish IP without logging in. I was able to view the store page of Sekiro, and add the game to my cart. I wonder if your issue is a glitch that Steam can solve. I will look for a way to ask them, too.
I also can view the store page of Sekiro, add the game to my cart and I'm sure it wouldn't be a problem to finalize transactions. I guess the problem is the game bought in US region got some kind of region lock for activation. Maybe HB asume that if buyer is from US region,so the copy would be activate in US region too. [BTW, I also can add Sekiro to my cart in HB store in my region.]
I think ticket to HB support will give us the answer. Thank you for being so involved in it.
From HB:
"Robyn (Customer Service)
Oct 1, 8:52 AM PDT
Hi there,
No worries! I'll get you squared away. Please have your friend return to the download page to generate a new key that will work in Poland.
Let me know if you have any questions. Have a great day!
-Robyn
Humble Bundle"
I followed the instructions and everything's fine. Game activated as Sekiro Preorder (Region 3) but it is Sekiro: Shadows Die Twice.
Thank you for your help, commitment and once again for the great giveaway. This is my biggest win ever (1,411 entries) and probably the best game I've ever won.
I am so glad everything worked out well. I hope the Steamgift mods don't mind the title aberration. :)
Edit: Nevermind. I misunderstood. It shows in your account as Sekiro: Shadows Die Twice. Maybe that was an older key from before it was released?
I love you guys, this train is awesome
Comment has been collapsed.
Comment has been collapsed.
°o°
Comment has been collapsed.
thank You!
Comment has been collapsed.
Awesome, thanks :)
Comment has been collapsed.
Cheers!
Comment has been collapsed.
Damn, thanks for chance!
Comment has been collapsed.
thank you for the Chance!
Comment has been collapsed.
Thanks for the great giveaway!
Comment has been collapsed.
such an awesome game
Comment has been collapsed.
You are really spoiling us, Tcharr. Thank you!
Comment has been collapsed.
Nice gibs have a blue
Comment has been collapsed.
thank you
Comment has been collapsed.
THANKS!
Comment has been collapsed.
Hello Cliff. :) First of all thank you for the great GA. I enter only few GAs in this Community Train and it was huge surprise to won such a GEM.
Sad part of the story is I can't activate the game. I got a HB gift link from you and HB show me the key but wen I try to redeem the key I got this msg from Steam.
BTW, I'm from EU region (Poland).
Do you think you can help me in any way?
Cheers,
ba2
Comment has been collapsed.
I am sorry, and surprised, to hear that. Polish is one of the listed supported languages in the HB Store description. I will look into it, and I will ask around.
Comment has been collapsed.
No need to. It's not your fault at all.
Thank you and I look forward to hearing from you.
Comment has been collapsed.
I submitted a ticket with HB. This is unfamiliar territory for me.
As an experiment, I accessed Steam via a Polish IP without logging in. I was able to view the store page of Sekiro, and add the game to my cart. I wonder if your issue is a glitch that Steam can solve. I will look for a way to ask them, too.
Comment has been collapsed.
I also can view the store page of Sekiro, add the game to my cart and I'm sure it wouldn't be a problem to finalize transactions. I guess the problem is the game bought in US region got some kind of region lock for activation. Maybe HB asume that if buyer is from US region,so the copy would be activate in US region too. [BTW, I also can add Sekiro to my cart in HB store in my region.]
I think ticket to HB support will give us the answer. Thank you for being so involved in it.
Comment has been collapsed.
I got an automated e-mail from HB support saying they are on it. Now to wait for the human response.
Comment has been collapsed.
Thanks for the info.
Comment has been collapsed.
From HB:
"Robyn (Customer Service)
Oct 1, 8:52 AM PDT
Hi there,
No worries! I'll get you squared away. Please have your friend return to the download page to generate a new key that will work in Poland.
Let me know if you have any questions. Have a great day!
-Robyn
Humble Bundle"
Comment has been collapsed.
Dear Cliff,
I followed the instructions and everything's fine. Game activated as Sekiro Preorder (Region 3) but it is Sekiro: Shadows Die Twice.
Thank you for your help, commitment and once again for the great giveaway. This is my biggest win ever (1,411 entries) and probably the best game I've ever won.
Thanks and take care,
ba2
Comment has been collapsed.
I am so glad everything worked out well. I hope the Steamgift mods don't mind the title aberration. :)
Edit: Nevermind. I misunderstood. It shows in your account as Sekiro: Shadows Die Twice. Maybe that was an older key from before it was released?
Comment has been collapsed.