how do I change my steam phone number?
Can't say I didn't see that coming. Not surprised at all...
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Many people used temp online SMS services for SteamGuard mobile authentication. It's rather idiotic that Valve isn't sending this via email (like they do password changes)...or like they used to (with SteamGuard codes which are not tied to the phone number whatsoever).
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Yes, you would think. Everything should be accessible via email for sure.
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When you first installed the app you should have written down your R-code and generated a list of one time use Steam Guard codes.
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I was just pondering this very question today myself....it's Valve's genius at play again.
The thing is, you used to be able to use one of the emergency Steam Guard codes to do it...but then they changed it to a numeric SMS code that only gets sent to the very phone you are trying to remove. Brilliance.
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So the R-code or one time use Steam Guard codes don't work?
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The Steam Guard codes not at all any longer (I tested this today), and the R-Code is also problematic as there are reports that SMS is still needed sometimes when removing that. Plus it still doesn't allow you to change the actual phone number (I don't think). It merely deactivates the Steam Guard Mobile Authenticator. Meaning you can't activate it again later on with another phone regardless.
Steam Support Hell™ is about the only solution by the looks of it.
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Same here
I contacted support and after a week i get my old number deleted, they ask you for proofs, in my case i gave them a lot of game keys and fiinally my old number was removed
Tbh steam support is really shitty compared to other companies, i had a problem with my hearthstone account once and the blizzard support was really amazing. To bad that steam is getting sillier every time
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you cant log in into your steam account without the code? i have the mobile authenticator but it dosent require any code to log in my home PC.
Guesss your better option is to get your old number back, your mobile provider can help you with that.
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It doesn't ask for your code only if you're on the same IP, didn't log out and in case of client chose that it remembers your password.
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no need to change steam phone number.
get a new phone, remove the old phone from your plan and put your phone number into the new phone.
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are you using the "Steam-Mobile-Authentificator" on that stolen phone? You can unbind that phone with the R-Code you got when started the Steam-App the first time.
Help, I lost (or sold) my phone and can't log in! What do I do?
If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.
If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Contact Steam Support" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.
source: https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030&l=english#sold
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Like nonamebg suggested you should contact your operator and tell them your phone was stolen and that you want to deactivate your SIM. Also that you would want a new one with the same number. Then try deactivating steam guard with it.
I guess this is yet another reason to use Steam Desktop Authenticator over mobile one. You can't lose your PC and it's highly unlikely someone will steal it as they would have to break in your house.
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So my old phone got stolen, and I'm borrowing a friends for now. I want to change my phone number on Steam... but I can't change/delete/or do anything with the old phone number until I put in the SMS code. Problem is, the SMS code can only be sent to my old, stolen phone. How am I supposed to change steam phone numbers if I can't access my stolen phone?
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