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Winner of DLC giveaway doesn't have base game

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Shawei

What do you do in that case?

10 years ago*

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14 Comments
Doshmaku

Ask for reroll.

10 years ago
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Herculys

giveway again, if he don't have base game.

10 years ago
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Ansatsunin

Wrong. You request a re-roll through a support ticket. You never leave a giveaway hanging in limbo like this.

Although I wonder how the winner was able to enter, in the first place.

10 years ago
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Deleted

This comment was deleted 2 years ago.

10 years ago
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Leafshade

Yeah, i thought you couldn't do that?

10 years ago
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Black3ird

Maybe it was a free weekend for that game?

10 years ago
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q2ev

well, if a base game is f2p then a starter pack will count as dlc and you will be able to join this ga.

10 years ago
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Khalaq
(Senior Moderator)

If the base game were F2P then the winner would "own" it.

10 years ago
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Doshmaku

There's always possibility of a glitch.

10 years ago
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Dronak

I thought the system was supposed to prevent that, too. But anyway, I think you can write to support and ask them to re-roll the winner in a case like this.

10 years ago
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Shawei

Ok i checked again after your messages. He does have it it seems. I clicked on the "game tab" on the right side of his steam profile it only shows he has 14 games there

But when i click on game owned on top of his profile it shows 40+ games there and the base game. Thanks and sorry for the bother :X

10 years ago
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K3W3L

might be because those are actually his recently played games as opposed to all games

10 years ago
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madjoki

If it shows on Recently Played but not Games tab, he likely doesn't own, but has it via family sharing.

10 years ago
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Zomby
(Ultra Moderator)

I think Steamgifts will grab the recently played data as part of owned games, so that would explain why he could enter for the DLC.

10 years ago
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Closed 10 years ago by Shawei.