I would just try adding them on Steam. There is a link to their Steam account under their profile picture. An email is probably fine as well, but if they don't recognize who it is from, they might not open it.
Comment has been collapsed.
Also, there are no direct messages on this site, but if you find a comment they made anywhere, you can reply to that comment and they will get a notification that you replied to them. People will usually leave a comment thanking you for the giveaway, so once they activate the game, they may leave a comment on your giveaway and then you can respond that way.
If they don't leave a comment after activating the game, you could check their profile to see if they have created any giveaways and comment on one of those letting them know that you are trying to send them the DLC. I would give it some time before doing that though since they have 7 days to activate the game.
Comment has been collapsed.
You're welcome :)
Welcome to SteamGifts. If you are looking for more info about how anything works on the site, almost everything is explained in the FAQ and Guidelines.
Comment has been collapsed.
1,825 Comments - Last post 4 minutes ago by shijisha
29 Comments - Last post 25 minutes ago by Slvco
207 Comments - Last post 25 minutes ago by sensualshakti
8 Comments - Last post 56 minutes ago by lostsoul67
384 Comments - Last post 1 hour ago by NoYeti
16,302 Comments - Last post 3 hours ago by GeoSol
47,108 Comments - Last post 3 hours ago by BlazeHaze
16,791 Comments - Last post 2 minutes ago by MjrPITA
27 Comments - Last post 5 minutes ago by UnbakedBacon
9,541 Comments - Last post 8 minutes ago by Vulcan111
77 Comments - Last post 33 minutes ago by weslleyend
157 Comments - Last post 50 minutes ago by Swordoffury
123 Comments - Last post 1 hour ago by cheeki7
869 Comments - Last post 1 hour ago by Zarddin
I did my first giveaway today, and thought it'd be nice to provide all the DLC for it.. so I put it in my post assuming I'd just blast a message with all the keys.. not realizing there was a static 1 draw 1 key for ga's. So my ga unfortunately is misrepresented to include all dlc, but they're individual keys.
I was provided with the winners email, so I reached out. I sent the main game via the website and offered to send him the DLC keys via email. Is there a better way for me to handle making this right? (yes, I know better for future now)
Thanks in advance :)
Comment has been collapsed.