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Wenrok

How long can I wait for an answer from tech. support?

3 years ago*

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7 Comments
Oppenh4imer

Are you talking about Steamgifts' [support})https://www.steamgifts.com/support)?

3 years ago
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Wenrok

yep

3 years ago
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Oppenh4imer

Depends on the category. How long have you been waiting?

3 years ago
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Wenrok

3 hours

3 years ago
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BHTrellis188

3 hours isn't very long. Depending on your issue. Support gets hundreds of tickets to go through.

I have a couple of tickets I put in weeks ago for reasons I won't list here.

3 years ago
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Oppenh4imer

Expect to wait at least for a couple of days.

Check roles, if the issue you are asking about can only adressed by the higher moderator tiers, it might take (much) longer.

3 years ago
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Wenrok

Thx for help.

3 years ago
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Closed 3 years ago by Wenrok.