Just a note, it is not a new phishing method, taking over accounts using fake login site and then turning those accounts into bots for further attacks was pretty standard method of attack few years ago.
Good to know you are trying to contain it as much as SG can.
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Just got another message from a friend, but the link was blocked by Steam, with a message saying that it was suspected spam. So it appears that Valve is aware of the issue.
1 free game for new users!
take the game you want!
WARNING: SUSPICIOUS URL
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Yeah, I've got a few compromised friends who I don't want to kick and I'm hoping they get their accounts back. I'm getting the same warning now but I am wondering what it would actually take for Steam to just go ahead and block these "suspicious" links completely...
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Gotten 7 phishing messages so far on Steam. I'm unfriending anyone who does since who knows if they will ever get their account back :(
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I hope this gets resolved soon for the sake of everyone who's been hacked. =( To anyone who was hacked and was on my friend's list, I've unfriended/blocked communications until this is resolved. Please tell me if you recover your accounts when this is over if you want to be friended again!
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In this context they mean the same - if it can happen to X, Y or even Z then it can happen to all of them (Not at the same time. But similarly - pick any person on the earth - they will die eventually. And if you can pick any single of the 7B people and they will die, you can say that everyone will die.)
And after the nitpicking, sorry for the nitpicking. It's just such a shitshow again, and again a super simple scam - even the "steamcomnunity" old one was a lot better, at least they tried to look legit, and not promising free games with such a ridiculous url they are using.
Phishing is the classic scam that needs one not to pay attention, and the users prevent it completely, simply by reading the message before clicking, or asking back (this is even a mass bot-spamming phishing wave for crying out loud, not Hackerboi69 writing from your best friend's account and doing actual discussion).
Sorry for you getting the rant, it's just making me kind of upset when people say "it can happen to anyone" while it only happens to the "anyone" who doesn't pay attention. That is not anyone then, but the careless. And as we are not inherently careless forever, one can learn from it, and then next time people won't fall for this (one can dream that people will learn critical thinking and thinking for a sec before acting). I just really deeply believe that one can get better, move forward, learn, more emphasis should be on the fact that people fell for this because of their own behaviour, but they will not for the next time - instead of being stuck at the poor victim narrative that usually happens. It really sucks and I absolutely hope the best for everyone affected, but we should learn from it instead of pity-pampering, that happens way too often with-around scams.
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I wasn't pity-pampering, I was being sympathetic. I think people can learn from their own mistakes without being hounded by the community. If I had fallen for this scam, I would have felt like a fool and I would have no need to be told that I deserved it because of my ignorance. We are all smart for that which we know and we are all stupid for that which we don't know and in this way we are all equal. Steamgifts is a kind and helpful community and I would like to keep it that way. And, I still believe that anyone can be fooled, duped or scammed at any point is our lives... nobody is above that, no matter how smart we are.
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Aww thats not fair. I sent my ticket at 3:20pm yesterday and its going on 8pm now. Still no reply for me. What was your help request labeled as? I'm hoping mine isn't one of those categories they take forever to respond to. Congrats 2 u tho.
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Looks like Revved got his account back as well. Go steam support!
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Grats on getting your account back. Steam seems to be on the ball with this. Love them or hate them, they didn't take all that long.
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Go to the person's steam profile and click on the More down arrow tab and report account as being compromised stating why. Steam are getting lots of messages from people currently undergoing this problem so they will be well aware of this issue.
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Thanks for the advice, Stevey! But I can't find that option. I can just choice between (freely translated from german to english):
Do I have to select "spams" and then state that the account got compromised?
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Choose
and then it should lead you to
Hope this helps!
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Thanks for help here mate, it did work in some way, he reclaimed his account :)
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Since yesterday new wave of phishing attack spreads through Steam chat.
Works similar to previous attacks:
Do not click on any links, that are sent with this message:
Or this:
Or this:
1. Can SteamGifts support staff can help me to recover my Steam account?
First of all we're unable to help you, as we're not connected with Steam Support.
All we can do is suspend your SteamGifts account on your request, so it won't be possible to do any harm here - see keys from ended giveaways, change e-mail, spam discussions, make fake giveaways etc.
You can request to be suspended under 1st post of this PSA. We will suspend you for number of days listed in your request, or give permanent suspension, if you prefer. You can write unsuspend request when you recover ownership of your account, to use SG again before suspension runs out.
If you don't want to suspend your account and have active / not claimed giveaways:
It is not possible to see keys from active giveaways. But when giveaway ends keys are available on /created page. That's why you should click on Modify link next to the key, copy it to secure place (such as txt file) and exchange it with gibberish, or already used key. That way no one, except for you, will be able to see them.
2. What to do when I was phished?
3. How to avoid being phished in the future?
When link redirects you to "Log in with Steam" page (same is true for log in with Facebook, Twitter etc) never write your credentials there.
4. Anything I can do to help my phished friend?
To avoid further spam of phishing messages you can block communication with friend. And unlock it, when friends regain access to account. That way you don't need to remove user from friends to stop seeing messages, and don't cut ties with them.
As pointed here it is possible to report compromised Steam accounts.
You can also report sites, which are used in phishing attempt here:
https://safebrowsing.google.com/safebrowsing/report_phish/?hl=en
https://app.webinspector.com/
https://submit.symantec.com/antifraud/phish.cgi
https://phishing.eset.com/report
Thanks for notice, Nask
1. Do not create new threads about this issue
We don't need to spread information and updates about this attack in multiple threads. It makes it hard to follow current state of situation.
That's why I will close all other threads about this matter. You can inform other users that you were attacked in this thread. No reason to create separate thread for every case.
Also please, don't create new threads in case of future attacks. Stick to posting all relevant information in thread created already by other user.
2. Do not accuse others of being "scammers", as they sent you link to phishing site.
They are victims of this situation, not attackers.
Do not write user reports on them
3. Do not create spam / mocking threads about this issue.
You can post any relevant information here, such as changes in phishing message, change of phishing site address, tips how to recover account, and discuss it in general. I will update this post in my free time. I do not like to cut ongoing discussions in other topics, but it is necessary to keep all information in one place.
Previous PSA posts about this attack:
https://www.steamgifts.com/discussion/HWhcX/psa-accounts-being-hackedphished-in-steam
https://www.steamgifts.com/discussion/TioOP/danger-careful-with-1-free-game-for-new-userstake-the-game-you-want-https-spindatgamexc-no
https://www.steamgifts.com/discussion/GCxxD/a-wave-of-steam-scams-beware-to-not-lose-your-account
https://www.steamgifts.com/discussion/xc8jE/i-fell-into-the-hack
https://www.steamgifts.com/discussion/cnNgf/definitely-not-clickbait-easy-steps-to-avoid-the-next-phishing-attempt-on-your-pc#oRnNU7W
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