The most outrageous though is they applied this to already purchased ones.
Wow... that's ultimate douchebagery :s
Comment has been collapsed.
wait, what? Thats awkward, maybe its glitch or something? Did you contact them?
Comment has been collapsed.
Yes, you redeemed the keys. But Valve can revoke keys after they have been added to an account. The fact that the keys haven't been revoked makes me think this was some accident. Still, contact Humble about it.
Now, if they actually revoke your keys or get in the way of redeeming them, then this becomes illegal. But them just denying you access to the page with redeemed keys is a different matter.
Also, start getting all the documentation in order. Prepare yourself for having to go to Steam support or your bank/cc company if the keys get revoked.
Comment has been collapsed.
Technically, it isn't just keys, but DRM-free download and OST too, so they still denying content of purchase. The keys haven't been revoked though. So unless they do that, I'd rather not contact them with all that accounts banning going on around. Just in case.
Comment has been collapsed.
I'd forgot about those bits. So yes, this is illegal.
Also, there are some other things to consider:
Comment has been collapsed.
They're not going to revoke the keys because this wasn't a case of someone taking advantage of a price error. It would be illegal for them to do so in this case where people were buying in good faith. =) This was simply a price update by Humble. All Tier 1 were €0.84 up until now. Humble decided that they would change this to €1 from now on, but didn't take into account those who had already purchased Tier 1 of the currently active bundles. They should have applied it to new bundles going forward to prevent this outcome, but meh. I guess whoever did the update didn't think it through.
I have contacted support. I have not been involved in trading or grey market selling of Humble keys, so I have absolutely nothing to fear there about getting banned/suspended. Will see what they say.
Comment has been collapsed.
It's a bug that they are trying to fix at the moment, so I was right in thinking that this was not intentional.
They have restored access to DRM-free content for me. The Steam keys are still unavailable, but at least I have my library items back. I figure they'll fix it for everyone soon.
Comment has been collapsed.
They have also given me back access to Steam keys. They were very nice about it actually. =)
Comment has been collapsed.
Ahhh! Now I know what they did.
When they restored access to my library items yesterday, I mentioned not being able to see the Steam keys. But I said it was no hurry since I had already activated them. I got another email saying "Oh you will need those," so they then came up on my account unrevealed. What I didn't realise is that these were new keys, not the ones I had activated on Steam.
Today, when I logged into my Steam account, both games were revoked, but I then just activated the new keys they gave me. To be fair, it might have been the only way they could sort it out.
If it's not sorted in a day or two for you, you should prob contact them about it as well. =)
Comment has been collapsed.
I tried some 0.85€ purchases and they are open normally.
Comment has been collapsed.
Sorry I dont purchased any of the current bundles. But the price indeed changed to 1€ for the tier 1.
Comment has been collapsed.
I thought it was always pay $1 or more to get T1? :0
Comment has been collapsed.
Oh I see so that's just a thing that happens with euro then, but definitely not cool from their part
Comment has been collapsed.
I was wondering how long before someone mentioned VAT. That was my first thought as well, that HB may be required to report taxes in EU and now have to collect them. Like you, though, I'm just tossing about one possibility.
Still not sure why they wouldn't just wait until the next bundle to start, given the inevitable backlash, but whatever. I have no dog in this fight.
Comment has been collapsed.
Yeah I know, but if he wanted the 1€ tier and paid 0.84€ for it makes sense he didn't get it, or either I'm missing something and he paid in dollars and didn't cover the full euro?
Comment has been collapsed.
This is exactly what is happening. The same happened to me. I just checked and I have sent them a message via support.
Comment has been collapsed.
It's a bug that they are trying to fix at the moment, so I was right in thinking that this was not intentional.
They have restored access to DRM-free content for me. The Steam keys are still unavailable, but at least I have my library items back. I figure they'll fix it for everyone soon.
Comment has been collapsed.
Je ne chouine pas pour 0.15€, j'annonce un fait. 1€ != 1$
Et ce n'est pas 15cts, si tu achéte pour 100€ la perte n'est plus la même.
Coté TVA, tu as déjà vu sur une facture humble le terme tva???
Mais sur ce topci ce n'est même pas la question, prix annoncé 0.84€, il achéte puis on lui dit finalement c'est pas assez et la HB lui demande de ajouté.. le principe est honteux, y'a rien à d'autre dire.
Comment has been collapsed.
Its like the 99 dollars for annual become 91.49 euro instead of 83 euro. Its totally unfair for users from Europe.
Comment has been collapsed.
I was gonna buy the annual for 83 euro that is 99 dollars but not for 91.49 euro. Its not the difference that is 8 euro but why treat Europe users like that?
Comment has been collapsed.
They put the correct price. 6.91 euro per month or 83 euro for 1 year. I am thinking to buy it still dont know.
Comment has been collapsed.
Do you think its 100% worth it? I want to buy it buy 83 euro are a lot. From the other side there will be 12 months with games we want. I dont know.
Comment has been collapsed.
Yes of course you can pause the months you don't like the games. 83 euro for 12 months is a good price.
I am between to take the offer or spend these 83 euro to games like red dead redemption 2 death stranding control ultimate edition. It's a touch choice.
Comment has been collapsed.
That’s kind of worrying (unless it’s a price glitch). I’m surprised that more people aren’t talking about this.
Comment has been collapsed.
Wow. Unless its a price glitch (which I doubt) HB is doing everything they can to lose customers. Inconsistent launch of bundles, no regional pricing, no good weekly bundles and the list keep on going. And they want people to pre-purchase annual plan!? While they try charging EU almost 10€ more? Give me a break! Id rather use VPNs and/or other means to get my keys
Comment has been collapsed.
Europeans are bit more rich than americans, what's the problem here?
Comment has been collapsed.
Did I say you get money out of nowhere? Obviously I mean average EU salary is big higher than in America
Comment has been collapsed.
You are funny.
I haven't found average salary in Europe as a whole, so I took my country as an example.
The monthly wage in Czech Republic was 32,466 CZK/month ≐ 1477USD/month in 2019 - something around 17700USD/year
source: https://brnodaily.com/2019/06/05/news/business/average-wage-in-cr-reaches-czk-32466-in-q1-of-2019/
Meanwhile, in USA... 40000USD/year...
source: https://www.epi.org/publication/swa-wages-2019/
edit: Accidentally wrote "month" instead of "year" :D
Comment has been collapsed.
Meanwhile, in USA... 40000USD/month...
No, that's yearly.
Source: I've lived in the USA my entire life.
Comment has been collapsed.
I'm a medical doctor in Europe. The wage is regulated by law and is the same in the whole country for MDs, it's 550 euros a month. More than half of my income goes to rent, bills, food etc. I don't think every part of Europe should be considered rich.
There are developed and developing countries.
Comment has been collapsed.
Where do you come up with that? The cost of living in America is significantly lower than it is here. (That is according to my neighbour who now lives in America). People who get minimum wage here can barely survive on it, so it doesn't work out any better to be European.
Comment has been collapsed.
So the cost of life can be more expensive, but bundles can't? :- )
Comment has been collapsed.
I didn't say that. You just claimed that Europeans are richer than Americans and it isn't true. It's not about the bundles, it's about untrue statements. 16 cent more isn't going to break the bank for most people.
Also, some Euro countries, especially to the east, are much poorer than America. It's not a one-size-fits-all. ;)
Comment has been collapsed.
I bought Sweet Farm bundle T1 for €0.84 on the 22nd, but when I attempted to open bundle page today it says: "Oops! This bundle requires a purchase price of at least €1 to receive content."
If this is true, obviously some sort of bug or glitch.
Comment has been collapsed.
Actually, some ignorant, passive aggressive trolls here are better off not given an direct response. =)
Comment has been collapsed.
63 Comments - Last post 17 minutes ago by Zepy
17 Comments - Last post 26 minutes ago by adam1224
448 Comments - Last post 31 minutes ago by Marius11
887 Comments - Last post 1 hour ago by MeguminShiro
530 Comments - Last post 1 hour ago by MeguminShiro
47,105 Comments - Last post 3 hours ago by Pish4
39 Comments - Last post 6 hours ago by shivam13
104 Comments - Last post 1 minute ago by Bum8ara5h
101 Comments - Last post 21 minutes ago by xandyvan
38 Comments - Last post 26 minutes ago by fernandopa
121 Comments - Last post 1 hour ago by CBlade
1,196 Comments - Last post 1 hour ago by CBlade
145 Comments - Last post 1 hour ago by rimvydasm
65 Comments - Last post 1 hour ago by cg
I noticed today that they changed T1 prices to 1$/1€/1£. Unusual thing is they changed price of already running bundles, instead of just new ones, like they usually do. The most outrageous though is they applied this to already purchased ones. I bought Sweet Farm bundle T1 for €0.84 on the 22nd, but when I attempted to open bundle page today it says: "Oops! This bundle requires a purchase price of at least €1 to receive content." Is that even allowed to do by law? They denied access to what I purchased by changing the price post-purchase. Thankfully I redeemed my keys before that. The funniest thing is they haven't changed the price of other tiers.
Comment has been collapsed.