Kinguin buyer protection

Kinguin will do nothing if you don't pay for their protection im pretty sure about & I don't know to 100% since I haven't bought there tbh, but without those protections they offer, the chances of getting scammed having revoked gifts seems kinda high..
This part though.
"To be honest, it was kinda fishy to begin with, but hey it was cheap and I didn't have money to buy the game for it's full price."
Why didn't you just add that 1$ or whatever it is since you probably would get the game much cheaper than fullprice anyway..

Still ask them.
I got once a "beta" key for a game (not any big AAA and still full game) and asked what is wrong with this and i got a new key without this protection thing.

Question: Did you checked the seller? Because Kinguin is only Marktplace for most keys and gifts

first .are you sure you don't have it in your library ?
second . i don't think kinguin will do shit about it , if you have not bought the protection.

I mean, I had a similar situation with G2A and I still got my problem fixed. Just contact the seller, since they probably don't want to hurt their reputation anyway :)

that sounds like a gift returned to the owner's inventory for sure, obviously scamming. doubt they will do anything if you didn't pay their "insurance".

This is why you shouldn't buy keys from those places. Even use torrent, but don't buy from there.

Never bought and never will.

I have had several problems with keys I bought on kinguin, but I did get their protection. I contacted them through online chat and they contacted the seller and made it right. It just took 24 hour wait for a response from the seller. I was very happy with their service. The insurance is typically $.70 or so.

friend had the same issue,did it for him and kinguin gave him the money back even without the protection (Payday 2) 8 euro or something like that.They said they will do it just once.
I Was kind of surprised,since i dont trust these shitty sites at all.

edit* it was not a community offer and not a gift (key)

there buyer protection does nothing you get the same service whether you buy it or not,they will contact the seller and ask them to fix it if he does not they will likely ban his account and he will make a new one and you will get nothing.

Did you use paypal ? If you did you can always charge back, since the key/link doesn't work.

I'm leaving for the night, and will chat with the online support tomorrow. Will also post an update on what happened. Thanks to everyone who was active on the thread, night guys!

Well guys, to all who care, I had a live chat with a Kinguin staff member. She was very friendly and cooperative, as was I. I sent her some screenshots of my steam and she told me that they're going to contact the seller and try to get the matter resolved in the next 24 hours.
Thanks to all of you who helped me, cheers!