Browse
Category
DiscussionsGeneral

Won a game BUT: This is a restricted gift which can only be redeemed in these countries

Open
sarinsarin

So I won: Europa Universalis IV: Guns, Drums and Steel Music Pack

Received as gift in Steam (never received gift before so not sure this is normal), but in Steam I got the message:
This is a restricted gift which can only be redeemed in these countries: Armenia, Azerbaijan, Belarus, Georgia, Kyrgyzstan, Kazakhstan, Moldova, Republic of, Tajikistan, Turkmenistan, Uzbekistan, Ukraine, Russian Federation
In addition, if you decide to redeem this restricted gift, you can only play it within the countries listed above. Note that using an IP proxy or other methods to disguise the place of your residence to activate this gift is a violation of the Steam Subscriber Agreement and may result in restrictions on this Steam account.

I'll also contact the giveawayer (or how do you call it ;) ) about this, but what can be done about this? I have not accepted it yet, and will not mark it as received.

8 years ago

Comment has been collapsed.

18 Comments
niceguyjon

it will have to be returned and rerolled but he should have stated before hand

8 years ago
Permalink

Comment has been collapsed.
Oppenh4imer

If you are nice, agree to a re-roll.
If you are not nice, ask for a region free gift. If none is provided mark as "not received" after 7 days.
Move on.

8 years ago
Permalink

Comment has been collapsed.
JustArchi

If you are nice, agree to a re-roll.

That won't work, somebody else will face the same problem. It's better to ask for giveaway deletion.

8 years ago
Permalink

Comment has been collapsed.
Oppenh4imer

:)
Yeah, you're right. Was in a hurry this afternoon.

8 years ago
Permalink

Comment has been collapsed.
d3m4n

personally i'd just go straight for this to save everyones time and energy. ^

publicly request deletion of the giveaway on the giveaway (so support can see your permission), and have the giveaway creator submit a ticket for deletion. if the giveaway creator does not want to do anything of this sort, simply mark not received after the 7day duration and move on. sry u r going thru it though.

8 years ago
Permalink

Comment has been collapsed.
bret98tyr

The person who made the giveaway should have known and stated there was a region restriction, As that is a requirement to create a giveaway. However i'm not 100% on whether or not it tells you if the gift is region locked when you try to enter the giveaway. I suspect it does, therefore it would be your error. But if the host didn't mark it as region locked. It's their error. Either way, You won't be able to accept the gift.

8 years ago
Permalink

Comment has been collapsed.
thegodoftitsandwine

Agreeing to the rules is a requirement of using the site but it doesn't mean people read them.

A properly created regional giveaway can't even be seen by users outside of the region unless they go through the creators profile, nor can they be entered. This is entirely on the giveaway creator.

8 years ago
Permalink

Comment has been collapsed.
Mully

....

contact the creator, ask for a row gift.
wait 7 days, mark as not received.
tell the guy to reroll, post in the giveaway you agree to do it.

8 years ago
Permalink

Comment has been collapsed.
JustArchi

tell the guy to reroll, post in the giveaway you agree to do it.

That won't work, somebody else will face the same problem. It's better to ask for giveaway deletion.

8 years ago
Permalink

Comment has been collapsed.
Mully

it will work, just let the peasant who made the giveaway keep rerolling.

8 years ago
Permalink

Comment has been collapsed.
Ragecry

Ask for a region free version

8 years ago
Permalink

Comment has been collapsed.
Finxert

activate it with a VPN

8 years ago
Permalink

Comment has been collapsed.
SketCZ

-1 ;_;

8 years ago
Permalink

Comment has been collapsed.
Finxert

?

8 years ago
Permalink

Comment has been collapsed.
SketCZ

Creator created giveaway as row so he need give row.. Why winner must use vpn? Its not winners fault... Also vpn isnt allowed if we need be detailists.

8 years ago
Permalink

Comment has been collapsed.
Afthamafer

chance to get banned

8 years ago
Permalink

Comment has been collapsed.
Oppenh4imer

Off topic: May I suggest, you only mark your win received after you activated them on Steam.

8 years ago
Permalink

Comment has been collapsed.
SickTeddyBear

Reject the gift, then post a comment on the page of the giveaway that it is region-restricted and ask for a region-free copy. The giveaway creator can then decide to either get you a ROW copy, or they can ask your permission to re-roll or delete. If they ask to re-roll or delete, you can either say yes or no. If you say no, and you really want the game, then the giveaway creator will have to get you a ROW copy, and if they can not, after 7 days you mark the game as not received. Most people would just accept that they're not going to get the game and approve the re-roll or deletion.

8 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.