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Computer Freezing Problem

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DoctorDerp

Hi all, I could use some help. Recently I bought a SAPPHIRE Radeon 6850 and it had been running great, but today only, it has locked up twice when I was playing STALKER. And by locked up, I mean I have to shut it off with the power button to use it again, can't Ctrl Alt Delete out. I have been running the fans at 75% speed and the highest it seemed to go was low 60s Celsius. So I have a few questions...

  1. I'm pretty sure it's not, but could it be caused by the game? (I also have been playing alot of DoD:S and it hasn't ever froze.
  2. Does this graphics card have any know/widespread problems?
  3. Any idea on how to fix it?

Any help is appreciated and thanks in advance!

EDIT Well, I think we've narrowed down the problem to the power supply, I have a Rosewill 550w, its from 08, maybe because I'm using it with a brand new card that takes a lot more juice? Lastly, If it is the power supply, whats the best one I can get for my money?

EDIT I was recommended to run the graphics on really low, not sure why, but it still froze.

EDIT: I think i figured it out, the times it froze, i used manual fan control so the Vcard wouldn't get as hot, even though it has it's own management thing and adjusts it by itself, it somehow conflicted with my manual fan control.

12 years ago*

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33 Comments
IRONSYT

Seems like your PSU is running out of juice.

12 years ago
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Tychades

This may be it, what Power Supply do you have?

12 years ago
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DoctorDerp

It's a Rosewill. 550w.

EDIT: Also, the Graphics card needs a minimum of 500w

12 years ago
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Mully

+1, also check CPU temp.

12 years ago
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DoctorDerp

http://imgur.com/i78Oq

Does this tell you anything?

12 years ago
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IRONSYT

Do not overclock you GPU. You can never tell from that what's the fault. Its either your CPU overheating or your PSU. Use some software like AIDA64 or hwmonitor to note your temperatures while gaming.

12 years ago
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DoctorDerp

Okay, thanks.

12 years ago
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DoctorDerp

Also, if not the temps, what should I do next?

12 years ago
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SFaPiL

Speedfan is also a quick and easy way to check for GPU and Core temperatures.

12 years ago
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theinfantaria

Prime95 to test

12 years ago
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IgotElbows

Could be Stalker. I think Stalker has a lot of problems. Mods might fix it. idk.

12 years ago
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PPG113

Ive played STALKER vanilla and heavily modded. It never freezes like that.

12 years ago
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Hanneman213

I play Stalker with the very same card, no problems. Sounds like a PSU problem to me.

12 years ago
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DoctorDerp

What Power supply do you have?

12 years ago
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copsofhalo

Went from those to nvidia cards, and problem solved.

12 years ago
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Ansatsunin

Hah lol. No.

12 years ago
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MerdA

+1

12 years ago
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TheDarkHarvest

I have the same exact card and was playing stalker today with no problems at all. My card only goes up to 60 or so degrees Celcius while playing Crysis on highest.

12 years ago
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Evol

I had same locks with Worms Armageddon (old one) and 5770 card long ago. Couldn't understand what caused it too.
Now I have 6850 and I hadn't locks for a long time.
Maybe try to install all updates from Windows Update (also those optional updates), update drivers etc?

12 years ago
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tstddj

I have a 6870 and my temperatures go up to 80, so thats no problem. Change your PSU to something well known like Corsair, Seasonic, Enermax, etc.

12 years ago
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arnasrTF2

i have almoust the same problem :D Mu cpu i abour 40-50C all the time so now im ordered the cooling pasta for cpu is cheap and very good :D if you wana add me to steam and i will give the links where to buy or how to use :D

12 years ago
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TheDarkHarvest

40-50? Thats normal. Even at 80 you shouldnt be that worried.

12 years ago
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SFaPiL

Yup. 40-50°C is a normal temperature range for a CPU, and some GPUs can reach the alarming temperatures of 120°C before breaking.

12 years ago
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DoctorDerp

bumping this thread.

12 years ago
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AfrowThunder

Recommended PSU for 6850 is 500W, but you seem to have enough power.

Did you have a graphic card before? if so what model? and did you uninstall the drivers for the old Graphic card?

EDIT: Could you list the components in your PC

12 years ago
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DoctorDerp

It was an Asus.... errrrr 4870? And yes, I uninstalled those drivers, and lastly, heres my PC

Operating System
MS Windows 7 Home Premium 32-bit SP1
CPU
AMD Phenom II X2 550 23 °C
Callisto 45nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Motherboard
ECS IC780M-A (CPU 1) 30 °C
Graphics
Acer V223W (1680x1050@60Hz)
AMD Radeon HD 6800 Series
Hard Drives
488GB Western Digital WDC WD5001AALS-00L3B2 ATA Device (SATA) 26 °C
Optical Drives
Optiarc DVD RW AD-7240S ATA Device
Audio
Realtek High Definition Audio

12 years ago
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AfrowThunder

I think it's your CPU that is bottlenecking your graphic card, i recommend upgrading to quadcore.

12 years ago
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DoctorDerp

Hmm it could be, i'm not sure though, I've got people saying it's a power supply, im unsure though...

I'm going to add you so we can chat.

12 years ago
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LhorXhor

This might be a wild hunch. But if you use intel processor, install and run 'GPU-Z' if it says something about OpenCL, then download the newest driver:

http://www.intel.com/p/en_US/support/detect/graphics

Happened to me yesterday, thought the same thing about PSU or graphics card, its a wild hunch but just see if it is the real reason.

12 years ago
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DoctorDerp

Not an Intel, but thanks!

12 years ago
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CHTonRage

Time for you to get a new PSU, not too sure about what power specs you need though.

12 years ago
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happyfrog

same thing happened to me since i bought my HD 4830, about 3 years ago... weird. pc started crashing randomly after i installed the vcard
and its still crashing. image freezes, sound is looping...

12 years ago
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DoctorDerp

bump again

12 years ago
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Closed 12 years ago by DoctorDerp.