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Steamgifts win is a region locked gift....

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nealbo85

So I've just accepted a gift from a giveaway I won, but Steam has popped up saying it is region restricted, so cannot be added to my library and so has been added to my inventory. I cannot redeem it, but I have received it - any advice on what to do in this scenario would be great as I don't want any negative strikes against my name...

9 years ago

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13 Comments
combatbeard

Do not mark it as received.

Contact the giveaway creator and let them know. They need to give you one that isn't restricted.

9 years ago
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L31FY
  1. Send it back.
  2. Explain to user you must have ROW game or mark not received.
9 years ago
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Oppenh4imer

Do as above posts say. Maybe this luck new year's fortune cookie will brighten your day ;)

9 years ago
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combatbeard

Thanks for Skyrim ;)

9 years ago
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nealbo85

Thanks for the advice! Also, I've just checked again and Interestingly, no region restrictions are listed on the gift in my inventory - any chance that this is steam screwing up? It only mentions not redeemable in your country when I try to add to my library

9 years ago
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combatbeard

If it says it's restricted when trying to add it to your library then send it back.

9 years ago
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coezo

It's known that some games will be region locked despite not having the tag. I don't know much more information about it, though, but I thought it was good to let you know... See some examples here.

Either way, the winner still has to provide you with a gift you can redeem, if the GA was not a region locked GA.

9 years ago
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nealbo85

Thanks guys, will send the gift back now and have already contacted the gifter to explain

9 years ago
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johnnyrm

that hapened to me with a Rise of nations gift, it didn´t said at all that it was restricted in any country but aparently some games have restricted "cross region trading" even if they have been bought after valve implemented region locks

9 years ago
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nealbo85

One final question - how long after the giveaway finishes and you do not activate does it count negatively against you? Giveaway finished 6 days ago and has only just been gifted this morning. What makes it worse is that I cannot send it back through steam as he already owns the game, so need to wait for him to come back online to get his email so I can send that way...

9 years ago
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combatbeard

After 7 days you can mark it as not received, If they send you a new copy and it works you can then change it.

Or if you both agree the giveaway can be deleted by staff.

9 years ago
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nealbo85

That's great, thanks - I've messaged him this and going to get it cancelled off

9 years ago
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EsE

This happened to my with overlord dlc, the GA creator bought it from the bundle of HB and i told him about i couldnt activate it, he tried to contact with them but he told me that they didnt answer, so we agreed on delete the GA T.T

9 years ago
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