If you made an accidental purchase or if your kids purchased things without your consent or can't access your account without a mail from Niantics within 3 days you have the right to :

Returns and refunds on Google Play - Google Play Help

https://support.google.com/googleplay/answer/2479637?hl=en

Use the first one "Unauthorized purchase refunds" then "submit a refund request online. "

-In-app Purchase
-Select a reason for your refund ----> i don't recognize this purchase or charge
-Select your order number in payment page
-Describe your issue --> tell your story !

(Refunds from Google Play are returned to the payment method used to make the original purchase. Refunds take different amounts of time depending on how you paid. If your refund is taking longer than expected, check your refund status on your Google Payments account.)

You will receive a confirmation email for your refund about 10 min after your request !! Enjoy your money back !

http://imgur.com/a/JKdku

8 years ago*

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