No, there isnt any other way to contact the winner, unless you have the real address or telephone number.
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Out of all the giveaways I've made, I think only one had a quick response. Standard operating procedure for my giveaway winners is to immediately log out of Steam for the next 48 hours (at least).
Just be patient and wait until seven days are up.
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I just did my last public giveaway... I'd recommend doing private or group giveaways as they seem to have better outcomes for everyone. It seems to be a quicker, snappier process and most the people that enter them are my favorite SteamGifters. The last 2 winners in my private GAs are active on the forums and are really polite guys. In the future I will ONLY do private and group. Avoid the herd..
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And I have another issue, when I click my last winners to add them, I get a message saying an error occured and I should try later. But looks like I'm never going to be able to add them.
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One of my winners popped out once I wrote the support ticket after waiting for a week :) Lucky him.
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Well my two giveaways ended, and I was able to get in touch with one of the winners but not the other. I sent emails and tried friending him on steam.... Nothing.
Is there any other way to contact?
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