Hijacked.

You should have called them and they'd be able to give you a better deal.

I called the Swedish EA support back when they were giving out a free game due to the SimCity issues. I already had all games (except MoH: Warfighter) so they fixed it so I could pick any EA game on Origin. I picked Dragon Age 2. Also I was still able to redeem MoH: Warfighter so I did that too.

Because it was probably easier to C&P the text than to take a screenshot, upload it somewhere, then C&P the link here? And it would've just been a screenshot of text, so what's the difference?

Uploaded screenies and pastebin of the transcript for users who like either. :p

Naw...Steam fanboy. Only got Command and Conquer Ultimate Collection on Origin because of Amazon deal. :p

I think so too...lolz

IMO, better than support that sounds like a robot with robot responses. :S

Who cares about "professionalism" if the guy solves your problem?

If an employee is able to adapt the way he engages in a conversation with a customer, and the customer is as happy as OP is judging by his post, that's the definition of professionalism in my book.
I'd rather have 1 of these guys help me out then some prick who's waiting for me to disconnect so he can take his coffee break.

Sounds right, brochacho!

the guy can talk like he wants to as long as he solves my problem

Hmm, I was in the same boat but had a different outcome.
I tried to use the 33% off code on the Premium upgrade for BF3 (had base game) and it didn't work. It actually seemed like it didn't work on anything.

I sent an email to tech support, they told me they'd get back to me. About a month later they contact me, say they're still working on issues with codes and to reply if I still wanted help. I replied.
Another month later, they simply contact me to tell me they were sorry for the delay and that they were adding the game (for free) to my account.

Overall, it took a while for them to fix my issue but I'm still pleased with the result. It was a 50$ purchase and it hadn't yet been offered at reduced price. I've seen them give away quite a few things for free when people had issues, the support seems nice.

The thing with Origin is that EA is cutting out the middle man by selling all their own titles on their own platform.
And it's because of blatant greed like that, that you're forced to have an account on every major publishers own platform in the near future.
Sure they have nice deals, and sure they're able to give lots and lots of stuff away for free,but who wouldn't do that to promote their platform if it means they'll take the full 100% you paid for a game instead of the usual 20-30%(?)

?

usually that's what every big company does, not only EA.... because there (and not only there, ofc) it's cheaper so they don't have to spend a lot

Really...mind telling me when that happened? :D

As someone that doesnt care for any of the OPs games, its still a great deal. Also the glitch didnt let people get BF3 or MOH (at the time) for free, which makes this a better deal.

:D Darn...my cover is blown. TO THE BATCAVE!

Simcity always play good, always with friends.

Yeah...pretty good deal if you ask me...:S