Laptop Problems Pls Help!!

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Hey guys, I have a HP Pavilion g6 laptop that I use only for school, as of a couple of days ago I cant use the mouse pad thing that is built into laptops (I have no clue what the proper terminology is, but its the thing that is built into a laptop that functions as a mouse). But none the less I can not control that thing at all, so it is really inconvenient to always have to use a mouse. I have tried restarting my computer and nothing happened. I have also tried browsing forums, and nobody has posted a problem like this. Have any of you experienced this before? Any help is greatly appreciated. Thanks in advance and have a great day :).

10 years ago*

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14 Comments

BHTrellis188

Contact HP and see if they can replace the track pad on it.

10 years ago

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SeductiveBear

UPDATE
I viewed the properties, and under device status it says
"This device cannot start. (Code 10)".
Then once I click on it
"This device cannot start. (Code 10) {Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired."

10 years ago

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coolkips

The device name is Trackpad or Touchpad

Solution:

Reinstall the driver, check your driver backup or redownload from HP Center Website. Mostly use Synaptics Touchpad, so u can search on Synaptics website too.

This device cannot start (Code 10) Synaptics PS/2 Port TouchPad

10 years ago

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bsdude

Is there a switch for it, or maybe a keyboard key for turning it on and off?

10 years ago

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SeductiveBear

None that I am aware of, is there a usual default so I can try and see if that works?

10 years ago

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SeductiveBear

There is one on the touch-pad itself that you double tap to freeze it, but that button isn't responsive at all. I cant turn it on or off. But I don't know about any keyboard shortcuts

10 years ago

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spagoretti

I was freaking out over a similar issue for a good few days before I found the keyboard shortcut. It's usually one of the fn (function) options, on mine fn+f9. If that doesn't solve the issue I would say yeah, call HP ):

Edit: I'm amazed you say it's annoying to have to use a mouse as I prefer that :p

10 years ago

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SeductiveBear

Thanks so much that worked. I usually like having a mouse, but like when I'm on a bed or couch it is kid of annoying using a mouse.

10 years ago

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coolkips

You've just mentioned it >>> touch-pad

I have no clue what the proper terminology is, but its the thing that is built into a laptop that functions as a mouse. :))