Only on a very few occasions, coupons may be stacked with a sale. However, the majority of the time, coupons cannot be applied on games that are already on sale.
I assume that since the coupon is not stackable, it disables the coupon from functioning while there is a sale. Quite a silly flaw on Valve's behalf.
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Sorry, I edited it in after a few seconds because I realized it wasn't specific enough. :P
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Yeah, it's retarded. I'm surprised they never fixed that. I had the same problem once (like a year or two ago) and the coupon was set to expire before the end of the sale. I ended up making a support ticket for it since it was a special promo from the developer/publisher.
Assuming they never fixed the issue, one could wait until the sale ends -- if the coupon doesn't expire by then of course.
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Only a handful of games accept coupons when they have a discount:
http://steamcommunity.com/groups/coupondumpster/discussions/4/610573009255295811/
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No you don't.. there's no Coupon replacing a sale discount.. in the rare few cases where a Coupon can work during a sale it discounts the leftover pricing, doesn't replace the other discount like you say. So a 50% Coupon applied to a 75% sale would make the discount 87-88%.
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Well check your facts because either you only used a few coupons in your life and was super lucky that they were the stackable kind.. either you're simply talking bs. It's mentioned on the coupons if they can be used with a sale and only a rare few of them actually can. To be able to use the combination you need to be timed with a sale and have access to a coupon at that time.
So to say "I always use coupons when the game is in sale"... puts you in a corner you won't get out of easily.
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Me, I'm dropping coupons for Battle vs Chess that I can't even purchase because it doesn't exist in the NA store. (Here in NA it's called Check vs Mate and have a different ID so the coupon simply can't be used.)
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You should contact steam support...never mind just kidding you would probably have a thousand other new games before they got back to you.
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Just wanted to use some steam coupon 90% off but i can't because game is on sale for 75%. Well played steam well played...
oh and this :)
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