So i won a giveaway 15 hours ago, it was just cause game. I received email containing the gift, and when i logged in it said this gift has already been reclaimed.
I've checked my inventory multiple times, and I do not have it. what to do?

11 years ago*

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Try clicking on the email gift link again and see if it works.

11 years ago
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talk to who created the giveaway? never had something be reclaimed, but it sounds like they took the steam gift back....

11 years ago
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The Person who gifted it to you may have multiple copies in their inventory, and emailed you one he had already sent out. I have made that mistake before Just contact the gifter and im sure they will square it away.... worse comes to worse, contact support

11 years ago
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I will do that, thanks.

11 years ago
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creator of the giveaway is currently offline, and I'm on my vacation and I don't have my laptop with me. I'll probably try to contact him tomorrow, but I see he has 2 deleted giveaways before this one. also it's kinda weird, he sent me the gift on email and i've got no idea how its already redeemed?

11 years ago
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Closed 11 years ago by SilentSinger.