Well I just bought Borderlands 2 GOTY and as soon as I bought it, it said that it didnt work and so they didnt even give me a code for the game... they just took my money.. how nice of them to take all of my birthday money ....

10 years ago*

Comment has been collapsed.

Sorry to hear that bro.
That happened to me too 2 days ago when i bought something from indiegala and there was a problem with the buy.I'm still waiting an email from support or to receive my money back which are blocked on my card

Oh,and happy birthday!

10 years ago
Permalink

Comment has been collapsed.

BundleStars, Indiegala and GMG never gave back my money from when I've purchased games from them in the past... this is honestly bullcrap to me. Im starting to lose trust in the internet.

10 years ago
Permalink

Comment has been collapsed.

Both Indie Gala and GMG have given me refunds in the past year. An e-mail explaining the situation, along with any relevant screenshots, should get you a response within 24hrs.

10 years ago
Permalink

Comment has been collapsed.

My mastercard cant receive payments... its a prepaid card... so pretty much, theres no way to get a refund for me.

10 years ago
Permalink

Comment has been collapsed.

You can get GMG credit.

10 years ago
Permalink

Comment has been collapsed.

Dude, GMG Credit is useless.. cause I have got about $10 worth of GMG Credit on my PlayFire account and I sent in a support ticket 28 days ago asking if they could add the currency/credit to my GMG account and still have no response...

10 years ago
Permalink

Comment has been collapsed.

what do you want them to do wire you a card. really if you can't take the moneyback gmg credit is the only thing they can do and how is gmg credit useless since you just got a $20 item there.

10 years ago
Permalink

Comment has been collapsed.

It's been 48 hours for me already and no response from indiegala

10 years ago
Permalink

Comment has been collapsed.

I got a refund from GMG when they sent me a region-locked Skyrim: Hearthfires code. I did send them a Steam support log though.

10 years ago
Permalink

Comment has been collapsed.

Tough luck, maybe wait for a while. They are authorised resellers after all and I doubt they will steal your money.

10 years ago
Permalink

Comment has been collapsed.

When I went to buy the game, it said there was an error, and then I checked my email, it said I bought the game... so pretty much, they gained $30+ for nothing.

10 years ago
Permalink

Comment has been collapsed.

Did you check your bank account?

10 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 8 months ago.

10 years ago
Permalink

Comment has been collapsed.

Already did that.

10 years ago
Permalink

Comment has been collapsed.

So are you even bothering to contact them, or just coming here to throw a tantrum? I can pretty much guarantee they did NOT just take your money. They will provide you with the product or refund you.

10 years ago
Permalink

Comment has been collapsed.

I did contact them, but every time I do(which I've contacted them for other reasons as well), it takes them 1-3 weeks to respond..

10 years ago
Permalink

Comment has been collapsed.

uh huh

10 years ago
Permalink

Comment has been collapsed.

sounds legit....

10 years ago
Permalink

Comment has been collapsed.

I know it sounds silly, but get a twitter account. Harassing them on twitter about their slow response will get them to look at your ticket quicker. Unfortunately this is now the way customer service works.

10 years ago
Permalink

Comment has been collapsed.

+1.

@OP: They're a trusted, legit source for games; they're not just going to leave you with nothing after a purchase. I'd understand if you were here complaining after getting a response from their support but since you didn't it's kinda pointless. Mistakes do happen with online purchases sometimes.

10 years ago
Permalink

Comment has been collapsed.

But why would someone buy BL2 GOTY for $20?

10 years ago
Permalink

Comment has been collapsed.

$30*

10 years ago
Permalink

Comment has been collapsed.

This shows $20
I bought mine for $8.6 from Nuuvem.

10 years ago
Permalink

Comment has been collapsed.

ME TOOOOO

10 years ago
Permalink

Comment has been collapsed.

Looking at his name, it's likely he's Australian. Australians get shafted on software pricing because software companies are allowed to.

10 years ago
Permalink

Comment has been collapsed.

It says $39.98 for me

10 years ago
Permalink

Comment has been collapsed.

I honestly just stumbled on this post, but oh look, it's the person who LIED ON STEAMTRADES AND LEFT FALSIFIED NEGATIVE REP ON MY ACCOUNT. He left negative rep because I unfriended and blocked him after he added me, and instantly started begging me to buy his games with my TF2 Keys. The games weren't even ones I had expressed any interest in on any of my trading threads both on here and reddit.

http://www.steamtrades.com/user/MangoTangoFox/page/2

I've contacted this jerk on various websites (like his YouTube channel) and he continues to ignore me. YOU CANT LEAVE NEGATIVE REP BECAUSE I DIDN'T WANT TO TRADE WITH YOU.

Someone ban this guy. And really, who the hell would pay $30 for Borderlands 2? On top of that, I've bought dozens of games from Amazon, GMG, Gamersgate, etc, and I've never had a problem. I own just under 900 games, and I've still never had a payment/key issue. I've also been a member of Playfire Rewards where I've been rewarded with the credit just as advertised aside from a few missed entries, and I've even used it to buy a few games already. It doesn't work perfectly, but it's getting better every day, and it's definitely not a scam.

To clarify why I didn't want to trade with him, was because he had nearly no reputation, 2 Vac Bans, only 60 games, and he almost instantly started spamming my chat after I accepted his friend request.

10 years ago
Permalink

Comment has been collapsed.

If he left you false rep then I suggest you submit a ticket here for "feedback fraud" with supporting evidence and report it.

10 years ago
Permalink

Comment has been collapsed.

You didn't specify where "here" was, but I did report it in detail on the stickied "Misuse of Feedback" thread over on steamtrades. That was 2 weeks ago, but no action has been taken by anyone.

And he did actually respond on YouTube, but with only "Dude... I don't know who you are.. just stop... seriously". Clearly a bold faced lie especially considering my username and avatar identical on all the accounts/sites I've contacted him on.

I pretty much gave up on it because I figured he would be banned eventually, but I just randomly found this post and recognized the username.

10 years ago
Permalink

Comment has been collapsed.

Send them a support ticket on Steamgifts under "others". It's weird I know, but it's the standard procedure for getting such feedback removed. Support took over a month to get my -rep removed, so good luck.

Not that it will matter much, with all that +reps you have.

10 years ago
Permalink

Comment has been collapsed.

Alright, I'll try that. Thanks! :3

And yea it's not that big of a deal, but it still bugs me. >.>

10 years ago
Permalink

Comment has been collapsed.

"Here" is referring to here on SteamGIFTS.com. Go to the Support section and open a ticket here. The staff should be able to help you out.

10 years ago
Permalink

Comment has been collapsed.

Lol .. interesting.

10 years ago
Permalink

Comment has been collapsed.

Dude, honestly, just toss off... You're both a liar and a scammer. just stop spamming me on every single site asking for me to take the -Rep down.

10 years ago
Permalink

Comment has been collapsed.

  1. I never spammed you. I posted once in a video comment, and another in a private message because you refused to reply to the first. Oh, and you very clearly claimed you had no idea who I was. But now you magically know who I am, so much so that you want to try and claim that I scammed you? Wouldn't you remember the username of someone who scammed you in the last two weeks?
  2. I never scammed you. You added me, asked if I wanted to buy some random games that I didn't want or already owned with TF2 Keys, and then instantly posted a few lines of "??????". I said "Blocked", and then quickly proceeded to unfriend and block you.

Also, just think about it logically for a second. If I actually had scammed you, wouldn't you have taken screenshots of the chat, and then proceeded to make a post accusing me as a scammer, as well as stating so in the form of negative reputation on my profile? You did none of those things, and the rep you left says nothing about a scam, but only that I was an "unfair trader...". Oh, and don't bother changing it now, I've taken screenshots of it. And why would I even scam you? I have 57 reputation, 869 Steam games, and a username across various accounts with a pretty solid online identity. You are nothing. You make a few YouTube videos that no one watches. I haven't made a video in an a long time, and I still have nearly 8x as many subscribers.

Please, someone ban this liar. He doesn't belong here.

10 years ago
Permalink

Comment has been collapsed.

You two seem to like each other.

10 years ago
Permalink

Comment has been collapsed.

You seem French

10 years ago
Permalink

Comment has been collapsed.

also, you shouldnt give -rep back if he gave you a false feedback, that is also against the rules.

10 years ago
Permalink

Comment has been collapsed.

Actually, it's not. If you read through the thread here you can see that that was later changed, however since nothing is ever really updated on there it's easy to miss.

10 years ago
Permalink

Comment has been collapsed.

The feedback you gave is "Unfair trader... didnt give me a chance to offer him for keys.. -Rep". Seems like he's telling the truth. Not wanting to trade with you is not scamming and is certainly not grounds for -rep - you really should take that down.

10 years ago
Permalink

Comment has been collapsed.

+1

10 years ago
Permalink

Comment has been collapsed.

Did you check your account games page to verify that you haven't been assigned a key?

10 years ago
Permalink

Comment has been collapsed.

Yeah, once every hour so far.

10 years ago
Permalink

Comment has been collapsed.

2 VAC ban on record, bashing a reputed company. Hmm

10 years ago
Permalink

Comment has been collapsed.

What the hell is with everyone.. I get 2 vac bans for changing my TF2 Gun camo over a year ago... and people make it out as if its a big deal

10 years ago
Permalink

Comment has been collapsed.

and he won 2 PAYDAY 2: A Merry Payday Christmas Soundtrack giveaways

while he also did a PAYDAY 2: A Merry Payday Christmas Soundtrack giveaway himself. Hmmm

10 years ago
Permalink

Comment has been collapsed.

Hmmm

10 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 1 year ago.

10 years ago
Permalink

Comment has been collapsed.

gotta love these people that draw attention to themselves, eh

10 years ago
Permalink

Comment has been collapsed.

I've bought waaaayyyy too much from GMG, and I've never once had a problem with them. They're my preferred seller, actually, since they give such good deals and then coupons for added awesomeness.

10 years ago
Permalink

Comment has been collapsed.

Sorry, but nobody's going to gift you borderlands 2. It's kind of obvious that is what you're hinting at, y'know... posting on "steamGIFTS.com".
Go post this on the forum of the site you actually bought the game from (well, apparently...) https://forums.playfire.com/gmg

Or at least prove some order history of the game with a print screen and maybe, if gmg don't give you the game, maybe someone so kind enough would gift you the game. But seriously, you'll just get banned if you're begging on the forums.

10 years ago
Permalink

Comment has been collapsed.

Dude, what the hell are you talking about... I wasnt begging for shit... Im just saying GMG Scammed me...

10 years ago
Permalink

Comment has been collapsed.

Well gmg does provide the best deals around but their support pretty much sucks. The playfire doesn't track the achievements and I haven't got response from them till now which is more than a week. I feel sorry for you but while sending the support ticket you should attach a screenshot of the transaction or the email you got. Probably you have to wait for a week or two maybe

10 years ago
Permalink

Comment has been collapsed.

It does track the achievements. It's missed a few for me, but it pales in comparison to all the ones that I have already been paid for. And you have to realize a few things here:

  1. This is FREE MONEY.
  2. This is basically a Beta system that continues to improve over time. At the beginning it was 1-4 days for things to show up, and now they show up once or twice a day. Sometimes it's even sooner than an hour after I completed the achievement.
  3. Because it's in beta there are going to be issues, so just imagine the sheer number of people submitting tickets, most of the time about the exact same issue.

And before the playfire rewards started, I contacted them a few times about various things including the free Civ V/Mafia Golden Joysticks event, and they replied quickly and solved my problems. They have treated my nicely, and while I will admit there are issues, they in no way deserve the hate they are getting. If you have the time and enough games, you could very easily have over $100-200 in GMG credit by now. They are giving away tons of money here every single day, and yet they are still somehow getting hate for it? And the best part is, not only is the credit higher than any other rewards program I've seen, but the deals you can purchase are great as well. Dark Souls 2 could have been $28 if you bought it and completed the rewards.

PS: If you have never received a reward from them so far, you may have not connected your steam account correctly, or there is a possibility that they wait to check for legitimacy before paying your account to prevent some type of abuse.

10 years ago
Permalink

Comment has been collapsed.

Dude really your last statement made me laugh. Do you really think people r that stupid???

I am not criticizing them as a whole but their support system. Have you ever visited the playfire forum or seen the gmg twitter handler its full of people saying that their achievements aren't tracked.So basically I am not the only one here who has that problem. I know its in beta but still they should make fake promises they can't fulfill.

10 years ago
Permalink

Comment has been collapsed.

It's easy to bash a company without giving them time to respond/take action. As far as I know GMG is a legitimate company and will definitely not 'take your money'.

As addition (to your reply on tanim's comment) Team Fortress 2 material overwrites are not the reason to any VAC bans. Source material files are packed in .vmt's (basic text files) and .vtf's (basic image file).

The world doesn't end when you have to wait for your game or money for a few days.

10 years ago
Permalink

Comment has been collapsed.

Well I've never hacked a game in my life, besides modify the camo of my guns

10 years ago
Permalink

Comment has been collapsed.

So they took your birthday money, despite saying that it didn't work? What didn't work? The purchase? You do know that if the purchase doesn't go through, no money is withdrawn from your bank account/card. The bank account, however, will reserve the sum of the purchase, making that money unavailable for a time until the cancellation goes through.

And if you spent all your "birthday money" on BL2 GOTY, I kinda feel bad for you. I would have waited for a (edit: better) sale, at least.

10 years ago
Permalink

Comment has been collapsed.

Steamtrade rep misuse, steamgifts rule breaker, VAC banned two times. GMG is Karma my friend.

10 years ago
Permalink

Comment has been collapsed.

And lol at this.

10 years ago
Permalink

Comment has been collapsed.

I didn't buy a single game on GMG since when they switched to pounds instead of dollars.

10 years ago
Permalink

Comment has been collapsed.

This has gone a little too far.

10 years ago
Permalink

Comment has been collapsed.

Closed 10 years ago by ThatOneSuspect.