Winning a giveaway, but the game gets substituted

You can't do that...ask for support what you can do.. But giver have to give the game..If not, and you mark received YOU will get punished. Giver can maybe ask for support to change the game given..or if not..he have to give you the correct key..or if you agree with him, he can delete the give and you don't receive the game and he doesn't get punished too for not delivering the game

Maybe he's just replacing the key for a working one?

have the creator make a ticket to change the GA game, otherwise your account could be flagged for non activation and he still gets their cv

If you haven't activated the game the giveaway was for and you still mark the giveaway as received it will look you have broken the rules - you could get suspended for not activating your wins, you won't be able to enter SGtools giveaways, etc. What you do is up to you - but keep all that in mind...

You guys need to agree to cancel the giveaway to do that. If you accept that and you mark it as received when the game is not in your account, you will be breaking the rules.

Thanks guys. We'll try going through support, because he/she shouldn't be punished for an innocent mistake.