If they mean when you activated yours, then here: https://store.steampowered.com/account/licenses/
If they mean when the key you tested that was already activated, you can't get any info on that.
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The key is duplicated, so I can't activate it. They told me to ask Steam for the date when it was activated, but i'm pretty sure they don't give that kind of information.
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It's the same as asking steam who activated it, impossible.
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unless you activated it and you check your licences, valve won't give you anything. he's just shifting responsibility.
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I guess that's the new way of scamming in those sites.
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He can ask himself if he want, that not your problem.
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Why doesn't the seller ask Steam himself? Since you are saying the key is duplicated, the key would not be activated on your account and I don't see why it should be you who contacts Valve when the seller has the key too.
His whole request makes little sense, even if Valve responded to your request and the key turned out to have been activated on the day he sold it to you, it would still not do much in terms of proving anything as the seller had the key first and he could just have activated the key minutes before giving it to you.
Now, I have no idea if Steam Support will even provide that info, but even if they do, it's quite irrelevant and the seller can just request it himself, you shouldn't have to go through the effort of doing it.
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Ask him to check his licenses page and look up the date when he activated the key himself. Also avoid shady reseller sites.
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- I have a problem with a shady seller in kinguin
Problem, Shady, Kinguin.
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Hello,
Thank you for your patience.
We have received a message from Steam Support stating that the code has been redeemed shortly after dispatch. The message was sent to our account, nobody could have tempered with it. Therefore, we cannot refund this order.
Kind regards,
Mikołaj
With best regards,
Solutions Team
I guess that the last time I use Kinguin.
But still - the prove the showed me is somehow not trustworthy.
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sorry for what happened, but kinguin IS shady
I think someone post similar stuff about kinguin few weeks ago (if I remember correctly)
you should probably ask some friends or the community before buying keys from suspicious site, especially if the key were cheap and you never bought anything from them before
also that prove... not buying it
I did not have any experience with this stuff but I'm pretty sure Steam would not give such information away from such a simple message
plus I have no idea how did they create such ticket, because afaik you can only create tickets for specific things on Steam (e.g. request a refund, report a user, etc.)
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100% fake, steam wouldn't just give that info to someone asking "hey when was this key activated". Also, avoid Kinguin, G2A and similar "stores".
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"Since it's our support account we had to blurr out some things, it's a standard procedure."
And that's the reason of the year of why they don't provide me with a full unedited picture. Just lol.
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leave neg feedback is all you can do - sorry this happened to you, but as far as I know steam will not answer those questions - it would take up all their time - as all people buying from those sites would be emailing 24/7 to find out
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They actually on the end of the chat offered me a full picture, but still - we chatted about 20-30 minutes, he had plenty of time to simply use F12 to edit the picture.
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Create a steam ticket, ask the same question, wait for the answer (which will be that they can or will not give you this information), send a screenshot of theanswer to the seller.
Afaik only the publisher and people who are officially working together with the publisher can get information on the activation date of a key (and even remove the game from the account again).
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I would also try to contact the Kinguin support directly.
Had the exact same case on G2A. Key was faulty, seller refused to refund the money, I contacted the G2A support directly and a few days later I got the money back.
They try to keep you from using the support by making it as complicated as possible, but as soon as they notice that you won't give up that easily, you usually will get your money back (even without stuff like G2A Shield).
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..Kinguin.
He demands from me to ask Steam for the exact date the key is activated, since it's duplicated. Does steam give that kind of info? As far as I know - they don't.
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