What do I do now? I can't press the "Not Received" button. Please help!

8 years ago

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Please contact the the giveaway creator first to tell him about your situation

8 years ago
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You need to say about it to GA creater.
If you are receivs non-ativate key then it is "not received" option.

8 years ago
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Post in the giveaway letting the creator know and/or add them on steam. You can only mark as not received once 7 days passed from the end of the giveaway. Please use the search function (left top corner, just under the "new discussion" button).

8 years ago
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This ^^

8 years ago
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You don't read FAQ... The creator have 7 days for send you code/gift and for this time 'not received' option can't be choose. After this 7 days you will can choose this option.

8 years ago
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What happened after that?
Will I get another code or will I lose the game that I won?

8 years ago
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You talk to the giveaway creator. If they provide a working key - good. If they can not provide a working key, you will get no game. You can mark as not received then or agree for the giveaway to be deleted (if the giveaway creator wants to do that).

8 years ago
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Thank you very much guys, I'll try to contact the giveaway creator, I will update more information after I successfully contact him / her.

8 years ago
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I linked the GA creator to this thread.

8 years ago
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Okay, turns out it's already on my library. Maybe it's some sort of bug or something.
The chronology was like this:

  1. I tried to redeem it while I'm offline ( with my internet on, I just set my status to offline ) and the Steam result is "Server Error".
  2. I turn my status to online, and when I tried to redeem it I still got the "Server Error".
  3. I restarted my Steam, and then I tried to redeem it again, this time it says "Duplicate Code".
  4. I posted the problem here & tried to contact the giveaway creator.
  5. I tried it again, this time it shows "Product Already Owned".
  6. I checked my library and... Yeah, I just owned it today.

I assume the server error showed up because I used the HourBoostr to boost some game up while I'm offline.
It tends to happen, not just now, from the first time I used it.
Sorry for making trouble for you guys, and thank you for everyone who's trying to help, also thank you to the giveaway creator, for making the giveaway. :D

8 years ago
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If your problem is solved, close the thread. Click on Open in the upper right and select Closed.

8 years ago
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Closed 8 years ago by FrozenDevilz.