Every time I see a "formal apology" on the forum.
Seriously though, don't worry about it! Mistakes happen, and if you're ready to make it right, there's nothing to apologize to the forum for. Contact the winners and let them know about the situation. ^^
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Yeah, not very "formal", but still an apology. Thank you for understanding. I've already contacted one of the winners about it and they understand, though I haven't been able to get in touch with the other winner yet. I'm still hoping to do so.
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Happens. Just to avoid another common mistake: don't offer the winners something else to mark the games as received (though, of course, you can give them something else to sweeten the wait).
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I see a lot of guys still trying to make GAs thinking they're somehow going to get those games, or some confusion along those lines. And then on top of that, when the support remove those GAs, then the guys get all angry, even making new GAs. :)
At least this you had intent on giving the games away, so not as bad as that.
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Yeah, I had every intention of giving the games away. I just misunderstood how steam works and was unable to do so. I've already contacted support to delete one of the giveaways (which I also contacted the winner and have them added on steam, so when the time comes, I can still get them their game).
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Actually, you could leave your giveaway there and just inform the winner not to mark as received, and take the negative giveaways sent feedback. Later on, you can give them the game and they can mark as received (unless I'm mistaken).
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At least the games aren't very expensive.. I imagine people would be much more upset if it was like fallout 4 or something.
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Well you've learned the mistake early.. you won't make it again at least.
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A noble action. :)
As a tip, since those 2 games have been bundled in the past, you might get them for less than you would in the store in the trade section of this site. Beware of scammers, though. I can help you assessing the offers, if you want, but I'll be off until sunday night soon. Fret not, though, you have 7 days to deliver the games. :)
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Well, if they were used, of course not, but you can still try to obtain the games for cheaper than the store, by finding someone who can offer them. You can either offer other unused games you have, or cards, or TF2 keys (and similar), or even Paypal, in exchange for them.
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Quite frankly I think your thread here makes you one of the good guys, admitting your mistake and having the intention to fix it.
If you can contact the winners and buy the game within the time that stands for it, that would resolve it. If they agree to have the GA cancelled then that would solve it also. In both cases without problems or suspensions.
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Thank you. I still have yet to get in touch with one of the winners, which is a shame, but when I do, I'd like to explain to them what happened and hopefully delete the giveaway. I already spoke to the other one last night, and they were understanding about it.
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Or you can get some card drops from your games and trade for a cd-key of it. Shouldn't cost you more than 10. The whole "I need money first" thing is kind of silly.,
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Its a good thing you explained and admitted the mistake. Hard to do, but you still did it and even have the intentions of fixing it. For someone new it is normal to be a bit confused a bit. I had the same impression about how things worked here when I first joined; didn't make any giveaway back then because I realized, in time, that you can't actually trade/gift a game you already own in library; but i almost did. So I understand why you'd be confused :) Don't worry, just explain to the winners!
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I've had an account here for three years and have entered in giveaways many times, but this is my first time creating one myself. After my first year here, also, I stopped going and completely forgot about this place until recently in the summer of this year. Still, I've had a steam account for longer than three years, which means I should have known even more how libraries work, and so my ignorance feels doubly painful.
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I think it's good that you'er at the very least willing to apologize and hopefully fix your mistake. Kudos to you for your honesty.
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I forgive you !
^(O;o)^
edit: ok it was just a quick response to your topic title, i havent actually read it prior to this edit :=) So its my time to apology :=P
Now that i have, i think i might have a copy of Just cause 1 lying somewhere and i dont really need it. The other game is a bit harder to get by nowadays, because it wasnt bundled since 1999 so cant help you with that one atm. ill add you on steam so for now you can give that one to the winner and hopefully the other winner is a reasonable person so he doesnt mind wating :P
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You dealt with it gracefully, so don't sweat it, since mistakes happen. We all make them, we're human and all. Well, most of us... I mean... I mean I am too, of course! Completely human. Yep.100% human. No doubt... Stop looking at me!
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You too!? Uhh, I mean, it happens. Some, like me, are 100% human beyond any doubt or suspicion. But I bet any not-entirely humans would be glad there are more of us, I mean them, theeeem out there.
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Last night I created two giveaways for the first time, in hopes that I could give back to the community. I figured since I owned these two games, I could trade them to the winners. What I did not realize is that once a steam game is in your library, you cannot put it in your inventory or gift it to someone. While my ignorance cannot excuse what has already been done, I would still like to apologize for the mistake that I made. Not only to the winners of the two giveaways but also to those who entered. As for the winners, I will personally buy the games as gifts for them and send it to them. I cannot do this right away as I do not have the money to do so, so to the two who won last night, please be patient (although I understand if you would want to blacklist me).
In the future I will learn from this mistake and only create giveaways for games that I know I have the means to give away.
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