As the title states, I have problems with ingame graphics stuttering. I don't know exactly when it began, but now I have it in any game, at any settings. I can play and the fps and ping stay steady, but every few seconds the fps drop and come back again. It does not make any difference if offline in singleplayer or online.

The system is an Acer Notebook: Intel i5-4200M 2.5Ghz with Turbo Boost - nVidia GeForce GT750M - 4 GBB DDR3

What I tried so far:

  • Disabled the Turbo Boost function of the CPU
  • Updated Nvidia Drivers and PhysX
  • Scanned for viruses or malware
  • Disabled various unused USB devices
  • Enlarged Virtual Memory
  • Decreased Virtual Memory
  • Changed Nvidia Settings to mostly performance
  • Disabled Vsync completely
  • Set energy management to high performance

None of it made any difference. The GPU heats up up to 97°, which is much, but since its a notebook I think it might be common. As far as I can see into it, the coolers seem to be clean.

May be someone here has an idea.

10 years ago*

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What about your thermal paste?

10 years ago
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Didn't check, but I bought the thing like 5 month ago. Also, the temperature is ~50° - 60° in a normal state and rises up to 97°, but the pc never shuts down due to overheating, which confuses me, since that would be the emergency action.

10 years ago
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What about your processes? Might be there's something that's hogging all the cpu usage.
I have that problem once with Advance SystemCare's performance monitor. Lousy IObit.

10 years ago
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I don't have a notebook, but speaking about my desktop pc, 80ºC was too high for my cpu. My computer used to run with 60% of its normal efficiency, due to dust and dirt inside my pc...

10 years ago
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notebooks are not for games .... want laptops for games get alienware custom build better cooling that other crap else get PC more raw power and less heating

10 years ago
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y have the same problem with mi notebook (samsung)...dont now wath hapend...if i watch some video,movie,easy game is normal ...wen y plai some more hard game's....is start to Go in Frame...The sound is Ok but the screen is going very very bad....(the game in cause must go very smoth & ok....)Intel(R) I3 CPU M370 2,40 Gh
Ram 4 GB
64 Bit Operation!

10 years ago
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Btw, I used Malwarebytes to scan for malware. Is there any better scanning tool that any of you would recommend? Don't want to get that possibilty off the table too soon.

10 years ago
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Unless you're looking for some specific threat, Malwarebytes should be an adequate solution.

10 years ago
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Anything running in the background stealing away resources undetected?
Not has to be a virus, though, could be a 'legit' program.

10 years ago
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You mean you have a 97° degrees Celsius (not Fahrenheit) when you play games? That is soo much, many companies will offer you a change of your laptop if the temperature reaches 100 degrees (and some at even lesser temperatures). If you have bought it so recently (you say 5 months) I would try to apply your warranty because I think that you have a hardware problem.

Usually anything above 70-80 degrees put your system to a risk of permanent damage to hardware. And even though your laptop still runs even at this temperature doesn't mean it should.

10 years ago
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Hey, I had this problem with Trackmania 2. Nothing graphical would fix it, a tiny stutter that happened randomly every 5-10 seconds or so.

Open your Steam friends list and set your state to offline. If that doesn't work I can't really help.

10 years ago
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if you have the restore disc and have a way to back everything up you could always try a fresh install of the OS

that would eliminate the OS as being the issue other wise it is trial and error until you track the issue down

at least with a fresh install if your still having issues then you can feel safe it is hardware issue

as far as your temp goes it might be a bit high but if it was to high the pc would shut itself down

if you place it on your lap that will make it hotter if you have anything under it that will trap heat it will make it run hot

you could try a laptop cooler or blowing a fan on it to see if that helps if it does then you know it is a heat issue

it could be your gpu going out on you if you have a warranty you could always send it in

10 years ago
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97C is too much. It's likely GPU throttling.

10 years ago
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+1.
Basically your GPU reaches the safety temp and lowers its frequency automatically for the few seconds needed to get below it again.
Try keeping your notebook on higher ground (using 4 high rubber feet maybe).

10 years ago
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This comment was deleted 4 years ago.

10 years ago
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that temp is definetely a cause of those issues.

10 years ago
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Ill get the airbrush system out of the basement tomorrow and try to clean the cooler pipes and lamellas. Hopefully, that will solve the problem. I really do not want to disassemble the whole thing.

10 years ago
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aww, that's not permanent solution... If you want to get rid of dusts you will have to disassemble everything...
Even on acer forums/support they would say as same as I did.
I did that once, and it didn't help that much, so well, i posted reply down below as well, you can check that :)

10 years ago
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Well good luck with that. I hope you will keep us informed about your progress.

Still I think that you should try that reinstallation of your OS and if the problem stays go to apply your warranty (disassembling could void it, be careful).

10 years ago
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97 degrees celsius?! ya, i'd say it's a heat problem

10 years ago
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That's a problem Acer never solved. I just talked to a friend, he told me that his older Acer Laptop's GPU was running at 95°C while gaming.

10 years ago
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about the temp most laptops nowadays turn themselves off they reach a certain temp considering your laptop is not that old it should have this feature ....... im not sure where did you get that 97 degree temp(which is not too low though) but you know my bet is more on maybe some hdd activities going up and make some bottleneck ....

observe your hdd activity and see if it reaches 100% disk usage when you have the fps drop(i had something similar before)......

i have a pc with a phenom x4 9950 cpu on it cpu is working for years now with a temp between 80-90 sometimes even 100 degree celsius .... and after 7-8 years its still OK and working....(i tried some methods to cool it down but nothing worked +my case door is always open).......

+
i think a GPU temp of something around 80-90 is not too much for a gpu on heavy load on a laptop specially this one that i kinda sure that has only 1 fan and same heatsink/heatpipe covers the CPU then the GPU and then moves to the vents/fan ......

But Still it maybe a GPU heat related issue or even GPU itself problem....

10 years ago
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Point is, I have been thinking about the HDD part, too. I watched it while on normal performance. No games or such running. It reaches 100% from time to time, you can clearly see peaks. The problem is, the performance monitor shows either "system" to be using the HDD at such time or "AVG", my free anti virus software. I am not sure if AVG might also be part of the problem.

10 years ago
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disable the avg or even uninstall it also disable superfetch service...

10 years ago
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AVG or avast are worst... Get avira...Still, I know some laptops comes with 'integrated heating problems' like HP pavilion g7 series, but really, 97 is too freakin much...

10 years ago
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I had the same problem last year. In my case it was the multiplication of svchost process that cluttered memory. It ate up to 90% of CPU and memory usage, causing every game to be unplayable. It turned out to be a bigger problem though - with HDD. Finally the HDD died. If you can, try making a clean system install.

10 years ago
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I have a Acer laptop too, sometimes it gets overheated and shuts down automatically while ingame. I don't even run games on high graphics.

10 years ago
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I didn't read every comment, but I had same problem on my laptop, yours is better than mine, but I can still run like any game i want (some ofc on normal settings), and i changed thermal paste, now its working like never before :D
Try to check thermal paste, if its okay, you should check your coolers.. Imo 97 degrees is too freakin' much, my highest temp was like 83 (before i changed thermal paste)
Oh yeah, get cooling pad as well later on :D

10 years ago
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When the system heats up, the nvidia drivers will drop performance in order to keep the GPU running. The CPU will do the same. As the chips cool down, the system will let it ramp up again, which will heat the system up again, and then they will be throttled back again. 97C is pretty hot. I don't know about current notebooks, but I have my desktop running around 70C under heavy load, and have noticed throttling in the past when it gets above 80C. My desktop's CPU defaults are to shut off completely if it reaches 95C, so my guess is that it can't go too much past that without some issues.

You can try getting a notebook cooler (sits under the notebook). Vantec has some good options. I've found that has helped tremendously with my various notebook systems in the past.

You might have some dust build-up, and that could be why it's a relatively new problem for you. To clean that out, turn off your laptop and use a compressed air can made for cleaning electronics to help clean it out. (Or use some other source of compressed air. I use my airbrush turned up to around 90psi on a regular compressor).

10 years ago
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Uninstall AVG.

10 years ago
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+1

10 years ago
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open your comp and remember where the part go, remove all the dust in the heatsink, then rebuild the comp, some part left ? start over, some still left use another comp to see how to build it back

10 years ago
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So, I used my old airbrush to clean the lamellas and the cooler without disassembling the whole notebook. After 2 hours of games that used to stutter, I could not see any more stuttering. The gpu reached a maximum of 82°, which might be a proof that the notebook actually overheated.

Thanks everybody for the hints. :)

10 years ago
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