Not a bug, has very easy solution. Wait 7 days, mark as not received.
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Try to add the giveaway creator on Steam.
If you can not establish contact, mark the giveaway as "not received" after 7 days.
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I understood the OP in a way that he(she received a key, that is not working.
I thought that trying to establish contact early in such a case would be the prefered way, but I am not sure.
Sending an "Other" ticket is always a possibility.
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I have to admit, I think I never used "Other" for that purpose, so I usually will not think of suggesting it.
Have a nice day!
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Sorry if I don't understand it correctly but if the giveaway creator provides a key that is invalid or for another game, mark the game as "not received" and try to contact him. If he blacklisted you and you cannot contact him anymore there is really not a lot you can do as far as I know.
If you tried to activate it and the creator doesn't provide you with a working key it's not your fault, you just won't be getting your game.
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Really no benefit to the person to do it on purpose, far more likely just a mistake, copied the wrong code or something. It does further highlight how stupid it is for people to blacklist winners immediately though.
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Not everyone enters AAA or high point GA's all the time. Some enter low, 1-5 point, GA's.
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I can see it. I have 22.5K in just over a year. All manual, I'm not a bot.... (or am i)... and its a mix of both low and high point games. I rarely have 300 points but I don't worry about using them up either. I used to make sure I had 0 points when I went to bed. Thank goodness I'm over that phase. :) Mostly....
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Did you make sure to copy just the key part if it's a steam key? AAAAA-BBBBB-CCCCC
I once had an extra character at the end of a key and the winner couldn't tell and thought the key was bad.
If it's a humble bundle link or something else you don't just put it into the steam redemption interface.
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I mean I guess its bug, The key the giveaway creator have given me is the key for "Dead Inside" game it says in site but its not able to use I mean the code itself is not true, and the creator of the giveaway blacklisted me in the giveaway post so that I can't say that.
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