So I hosted a giveaway, and I sent the CD Key to the winner. I checked his steam profile, and he now owns the game he won. However, he never checked the "Received gift" box. What do I do, just add him and tell him to check it?

11 years ago*

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Yeah. That, or send him an e-mail.

11 years ago
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Remind him to mark it, otherwise, report it to support I think. Check the FAQ on that last thing, not 100% sure

11 years ago
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Or be patient. He might check it later. Apparently you posted a key to his e-mail, so he might have not logged on the site. If I were you, I'd wait a couple of days and then eventually ask him.

11 years ago
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I hope it won't come to that, but if he ignores you for too long, it might be a good idea to report the incident to support.

11 years ago
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when you post a key to his email you should have reminded him to click receive after activate it. that's what i do.

11 years ago
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I THINK that if he doesn't click "I received", the site marks it as received automatically...
I might be wrong, but on one of my giveaways it took several days to become "received", I believe that was automatic.

EDIT: Of course you have to mark it "sent" in your list

11 years ago
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Huh, that's interesting... Yeah, I did mark it as sent. Guess we will have to wait and see. Otherwise I suppose I'll have to send him a reminder.

11 years ago
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Not automatic.

11 years ago
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Damn.

11 years ago
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No, it will stay in "awaiting feedback" status.

11 years ago
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I prefer to do all gifting over chat, so you can make sure people remember. Does mean dealing with timezone differences though. Still waiting for 4 people from my last giveaway.

11 years ago
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Yeah, that would make stuff easier... Might do that in the future.

11 years ago
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Closed 11 years ago by Azardea.