I created a giveaway which ended on Wednesday, i gifted the winner the game same day, but as yet has not been claimed.

Is this normal? What is the max length of time i should leave it before choosing a new winner?

Thanks.

10 years ago*

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7 days is the time you must wait before a reroll.

10 years ago
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7 Days dude, read the rules! and no it isn't really normal people have claimed their prize like 1 or 2 days after my giveaways have ended but I've only done 3 and a half so yeah. Just give it 7 days then request a reroll :)

10 years ago
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If the game was a key you shouldn't reroll since you can't assure the winner didn't use the key, and you might end with a not recieved. Next time try adding the guy on steam to make sure he recieved it.

10 years ago
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When I give games I only send them when I make contact with them on Steam chat. That way they know I'm giving it to them.

10 years ago
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wait

10 years ago
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Thanks guys.

I did look through the FAQ, guess i wasn't looking the the right place. This was my first giveaway, so sorry for my noobishness.

@Lowis; I sent it via steam gifts, not as a game key.

10 years ago
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Deleted

This comment was deleted 5 years ago.

10 years ago
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7 days is the limit. if the winner does not claim his prize, then you may request a reroll after.

10 years ago
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It says on your account that it's already received. You got the CV for it too.

10 years ago
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I had waited 3 weeks now and no claim. Reeeeeroll!

10 years ago
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Closed 10 years ago by BemaJinn.