I got a free key from GMG, and getting reported as owning DDE when I visit the page for it.
Comment has been collapsed.
First, right click Mafia II in your library and select properties, then go to the DLC tab to see if you own the DLC that comes with the Digital Deluxe Edition. If not, It's courteous to try and contact the gifter to give them a chance to send the correct gift, then mark as not received if things don't work out.
Comment has been collapsed.
In that case, it means that you did not receive Mafia II: Digital Deluxe Edition, but Mafia II instead and the gifter most likely tried to exploit the sg system and get CV( Mafia II was given away for free a few months ago).
What you should do is: Mark the gift as not received after a week passes, and in the meantime submit a support ticket and they will be able to change the giveaway and make it reflect the truth.
Good luck.
Comment has been collapsed.
Everyone else has answered your question, but for the sake of clarity, ...
1) Contact the gifter. Explain that you have not received the gift advertised in the giveaway. Give the giver a chance to fix it.
2) Contact Support and give them a heads up on the situation.
3) If, after seven days, the gifter doesn't sort this all out, you will mark "not received," and Support will deal with the rest.
Comment has been collapsed.
Even if you checked "received" you can go back, and click "not received" later, if you have a reason. (As you apparently do.) Make sure first, and then contact the gifter, if he/she is unwilling to come to an agreement, contact Support, that's my advice.
Comment has been collapsed.
285 Comments - Last post 26 minutes ago by SirChrisSwan
396 Comments - Last post 40 minutes ago by Wok
1,248 Comments - Last post 1 hour ago by logorkill
158 Comments - Last post 1 hour ago by DeliberateTaco
39 Comments - Last post 3 hours ago by Foxhack
8 Comments - Last post 7 hours ago by TheLimeyDragon
82 Comments - Last post 12 hours ago by GarlicToast
19 Comments - Last post 4 minutes ago by ShannonA81
4 Comments - Last post 8 minutes ago by t3aztv
14 Comments - Last post 10 minutes ago by miIk
1 Comments - Last post 11 minutes ago by quijote3000
2,445 Comments - Last post 15 minutes ago by UnknownEAK
649 Comments - Last post 16 minutes ago by bron99
801 Comments - Last post 17 minutes ago by Aldcoran
The giveaway was for Mafia II: Digital Deluxe Edition but i think i have only got Mafia II. I don't really know how to check it.
In steamdb it reports as Mafia II and in my purchase history as "Mafia II Retail"
What should i do? I read somewhere that you could get banned for checking that you received a giveaway but were given a different "thing"
Edit: Btw i'm not complaining, its was free! I just want to do the right thing
Comment has been collapsed.