So I had four giveaways close today, in none of them could I send they keys to the winner through Steamgifts, I had to use email. I've been able to send them with the Send Key link before.. is this a common issue? or something I can fix? i sent a support ticket in. but I didn't want the winners to wait so i sent them their keys through email, will they still be able to mark them received?

6 years ago

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As long as they are steam keys - or humble/indiegala links - then sending via steamgifts should not be a problem. Usually though you put them in when creating the giveaway - when you do it later you have to click on the modify button on the view created tab (top left tab) for your giveaways and insert a key from there (if memory serves me right)

6 years ago*
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Not IndieGala, they disabled all old gift links.

6 years ago
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really - oh that is crap - that was at least a way to see who redeemed a game wasn't it?

6 years ago
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There still is, but you need to use their web page to send the gifts directly to an email through an input box, and the gift links is generated upon arrival, plus it works only from that one email address. The gifter can only see who redeemed it after they generated the key, but only then—you cannot even track which links were sent out already until all of them are redeemed.

6 years ago
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ouch - talk about making me glad that I save my keys elsewhere - thanks for the info

6 years ago
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Yeah, fuck them. Their new gifting system is ultra stupid.

Also, if you are logged into an IG profile and open a gift link from a gift email, and the email gifted to doesn't match the profile email, it will tell you Access Denied or Don't Have Permission, or something. But if you're not logged in, you should be able to open the gift link, then log in, and redeem it.

It's stupid.

6 years ago
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They are Humble (steam) keys. and when I click on the "Send Key" link, a circle appears next to it, rather than a green check box. Clicking it again returns it to a green check box, and so on endlessly. I've been able to successfully send keys this way before.

6 years ago
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did you put the key in there when you created the giveaway? or are you trying to add the key after the giveaway has ended

6 years ago
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when I created the giveaway

6 years ago
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hmmm that is odd - usually when you get the giveaway ending you click the send key once only and it sends it - if you click it again it will unreveal it - this is how it should work, and clicking it multiple times will change it back and forth (this is normal, as you are only supposed to click it once)
sorry I cannot help you more :(

6 years ago
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I seem to have fixed it by logging out, clearing my browser cache, and logging back in again. weird.. Oh well, thanks for the help! problem seems resolved)

Or maybe I was just being click happy in the first place /shrug hehe

6 years ago
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