Hello fellow gamers, as you can see from the title, i'am getting annoyed by the witcher 3. I have HD 5850 and 4 gb of ram, i did knew that minimum is 6 gb but tried to run it just in case it works. As a result i got a BSOD. Yesterday i have upgraded to 5970 HD and 8 gb of Crucial ballistix 1600Mhz ram, tried runing witcher for like 4 times, 1 time got a BSOD 0x116, 3 other times got a black screen freeze of death... All of these crashes come on startup,after skipping first screen of some written nonsense with "space". I came here after swapping my 5970 with 5850 still keeping those 8 GB of ram (to check if 5970 is faulty), but got a BSOD. Drivers were updated when i first ran with 5850 and uninstalled/ pc restarted/installed/ pc restarted when i upgraded to 5970. I don't think this is a video card/drivers problem but the game itself, any suggestions guys? thank you.

note: i did verify integrity of game cache, got 2 files missing, steam downloaded those 2 files but got a Black screen freeze

8 years ago

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0x116 would indicate that your video drivers are at fault. Try to completely uninstall them, removing as many traces of them as you can find from your computer, and then reinstall them.

If that does not work, try some slightly older drivers (say half a year old drivers) and see if those work better.

8 years ago
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but when i first ran witcher with 5850, i got a BSOD even though i had used those drivers for a loooong time with no problemos

8 years ago
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There might be something with those drivers that make them not play nice with The Witcher. I've had similar issues in the past.

8 years ago
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i will download complete driver removal tool of some sort and reinstall everything, will try to run witcher afterwards and come back with results

EDIT: made it to options screen but got black screen afterwards

8 years ago*
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used. those.

This sounds like you have not even updated them. (scary)

8 years ago
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So you don't even see the windows logo or you can log into windows (tried safe mode)?

If you can't even see anything on your screen, remove the cmos battery and put it in again, and there should be some jumpers next to it, try switching it.

8 years ago
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not exactly sure what you mean there :'3

8 years ago
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The first part or the second?

The cmos battery is a big round shiny thing on your motherboard.
Jumpers are like pins with a block of plastic on the pins, you can move that plastic to change the pins.
That's what i had 2 weeks ago, when switching a graphic card, and i couldn't even see the windows logo while starting the pc (which is an actual black screen of death), but as long as you can atleast login to windows, then it might suggest the drivers.

8 years ago*
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everything is fine with windows, only witcher 3 causes Blue screen of death/black screen of death on startup and i have to restart my pc.

8 years ago
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Then as fnord said it's most likely drivers.

8 years ago
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this time made it to options, but imediatelly got black screen of death..

8 years ago
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My best guess , the problem is your OS. I got my first BSOD after 1.5 year 2 days ago, but that was probably because of mods overload for my Risen 1 game , but I have 16 GB of Ram so it is hard for my to have BSOD.
What Windows do you have ?

8 years ago
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windows 7 64bit

8 years ago
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Try deleting the game's configuration files here.

8 years ago
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deleted, will try to launch the game when it finishes redownloading those

8 years ago
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If you have Windows 7 , it seem this error is related with your GPU drivers you can try this fix here : https://www.youtube.com/watch?v=vPt78weVKac :D !

8 years ago
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completely uninstalled/reinstalled, made it to options screen this time, but got black screen afterwards

8 years ago
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Only happens with Witcher 3?
Windows x64? Original/unmodded?
Power supply? Motherboard?
Is it Prime95/3DMark stable?

8 years ago
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It should be Windows x64, he has 4GB+ Ram !

8 years ago
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black screen/blue screen with withcer 3, although i did just test world of tanks, it has some kind of graphical glitches, artifacts......so that's not nice.... cs;go, company of heroes 2 seems fine.

Windows x64,legal.
PSU- Silverstone strider plus 700w, mobo: gigabyte GA-P55M-UD2

tested with heaven benchmark, basic settings, seems stable to me, no graphical glitches,artifacts, although hot at 75C, and got a score of ~1800 which is not good at all cuz my 5850 got 2100..........what tha heck did i just buy...

8 years ago
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with graphical glitches/ artifatcs in world of tanks i mean this: http://i.share.pho.to/ea4d74f4_l.jpeg those little dark squares appearing randomly everywhere really fast, sometimes whole screen flashing with these colours like an old TV antenna struggling with a signal..

8 years ago
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Return the 5970, it's a card with 2 GPU's and quite old.
Test with the 5850 please.
Can you try the other PCIe x16 port on your motherboard and other rails/cables from your power supply too?

8 years ago
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world of tanks always worked good with 5850, as for witcher 3, same black screens/blue screens as with 5970, 5970 doesn't fit on the rails because these cables http://www.part.lt/img/6d6c5a7d177f91ccc3e20b8438f50f70655.jpg are blocking the way, 5970 is too big

8 years ago
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Have you checked the card in windows setup > device manager that it does work properly?
And what date do the drivers say.

8 years ago
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8 years ago
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I am not familiar with AMD cards, but from what i am reading that should be normal to show twice.

8 years ago
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update amd drivers!

8 years ago
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Already did it

8 years ago
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"421110" The Witcher® 3: Wild Hunt - Corruption may be observed when AA is enabled in AMD Crossfire™ mode"

You looked into that?

http://support.amd.com/en-us/kb-articles/Pages/Optimizing-The-Witcher-3.aspx

8 years ago
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that's some usefull information, however, these fixes didn't help, still got 0x116 atkmpag.sys bluescreen....i don't understand, how many more times can i reinstall drivers....

8 years ago
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http://windows7themes.net/en-us/fix-atikmpag-sys-atikmdag-sys-blue-screen-errors-bsod/

i can't vouch for it though, and eset gave me some warning on the site itself (think because of an ad), but might work.
or just google that error.

8 years ago*
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Don't buy AMD. Problem solved.

8 years ago
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well, thanks for this also.

8 years ago
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Yeah, don't buy AMD >>> let them go bankrupt >>> watch Nvidia and Intel create monopolies >>> everyone will only be able to afford Celerons with integrated graphics.

8 years ago
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8 years ago
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You seem to have replied to the wrong comment...

8 years ago
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Yep , sorry :D

8 years ago
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Sorry DeathMaster, I had and have only Nvidia cards , but what you said is wrong, you buy what you think is good for you :D

8 years ago
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this sounds like a weak power supply to me what brand and how many watts is your power supply? im guessing your power supply is not powerful enough to power your system now after your upgrades,almost all BSOD are from bad ram or to weak of a psu for your system and were your ram is new i would guess its your psu now specially with a new GPU thats draws more power as well as more ram. your 5850 used about 130 watts your new 5970 can draw up to 300 watts you should have about a 700watt power supply minimum for this card.

also here is a tool that will let you read you BSOD history to help see whats causing the crash http://www.nirsoft.net/utils/blue_screen_view.html

8 years ago*
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hello, my psu is 700w and is new also, i installed it yesterday with ram and VGA. It's silverstone strider plus 700w.

http://www.part.lt/img/32aa564cbf049c76ae02a535fae28433165.PNG All 3 bluescreen crashes are from same 3 files

8 years ago
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i would download a fresh copy of your videocard driver and leave it somewhere easy to find then uninstall all your directx files as well as all your amd drivers then disconnect your network so windows cant download a default driver on reboot, run a disk clean up on your hard drive and make sure you select for it to delete temp and system files no longer in use then do a reboot of your system and reinstall your new copy of amd drivers and run the game and let it reinstall directx and hopefully that will work,
a side note on that power supply i would still not rule that out as being the problem it is a very low end psu and uses Chinese teapo capacitors that are very unreliable and very unlikely can sustain a solid 700watts if you just recently bought it i would consider returning it for a corsair,evga,antec or seasonic Psu if cleaning up your drivers does not work.

i used to run a small pc repair business and i would say about 75% of BSOD problems came from bad power supplys and a dead giveaway for a bad PSU is the BSOD only occurring when you put the system under strain like trying to run a game.

8 years ago*
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alright, i will do as you say, will report later in the evening since i need to spend some time outside, this witcher 3 business occupied me here for like 6 hours now,phew...

8 years ago
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yea go get some air pc problems can drive a person nuts, just keep a watchful eye on that psu while your working on this problem if it is failing or bad the silverstones have been know to explode,not that it will hurt you but could start a small fire in your pc case.

8 years ago
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god,why did i came back home.....Okay,so after reinstalling drivers/cleaning up hard disk (had no idead how to delete directx though),in summary i can say this:
Witcher 3 still seems to freeze on black screen (no BSOD for past 3 launches, or i'am not waiting enough by force restarting pc).
Dead island has no sound,infinite loaded on loading screen (what tha heck? this happened after i reinstalled drivers this last time,coming back home)....and plays like fucking shit when/if it's loaded.
World of tanks graphical/artifact glitches look like someone is ejaculating in my tank hangar
Graphic card scores ~1800 on basic settings (heaven benchmark) when my 5850 scores 2100+..... 5970 fastest video card in the world at 2009 wooo

I'am still stupid enough not to believe that it's my PSU causing problems with witcher (atleast witcher). Since when i first got BSOD with my 5850 i was using my old PSU with it, and drivers of course were used long before that time (since they are not realeasing any new ones for 5xxx series GPU's) i haven't changed anything with them. Soooooooo..... it's something with the game or both of my PSU's are good as dead when launching first 5 secs of witcher. And about world of tanks artifacts and shit framerate of dead island? i think the guy i bought it from ripped me off with a fucked card..... so that's 80 euro wasted for nothing, and to think that i bought this PSU just to handle this fucked card, that's +80euro wasted.

Life is life

EDIT: World of tanks plays without flickers as i found a way to disable crossfire mode (it's not optimized for it well)

8 years ago*
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that all sucks=( well im guessing your old psu was also lower then 700watts and you new one is likely only putting out closer to 600watts all the low end psu's over rate there products to sell them,do you have another pc in your house or at a friends house that you can test the gpu on to rule that out as a problem? it does not sound like a bad gpu to me when those get bad they usually artifact pretty heavily,if you just got that psu you should be able to return it unless you bought it used?

8 years ago
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if i will be able to find someone with decent wattage psu i will test out, most of my friends use something like 550-600watts ones

8 years ago
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just to be sure you do have both an 8 pin and 6 pin cable going to the new video card? i have seen someone use two 6 pins before without knowing it that had similar issues so might want to check to be safe:)
another thing you could check would be to unplug all your power supply cables and re-insert them making sure they are the right ones for the right spots paying special care that your 4 or 8 pin for the motherboard is the right cable i have seen people force a pci-e 8 pin into there motherboard connection instead of the 8 pin made for the motherboard the proper one is usually labeled atx 12 if you have one plugged into the motherboard that says pci-e then there is your problem.

8 years ago*
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8 pin and 6+2pin one

8 years ago
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ok good good, i edited the last post and added another thing to check, re-read :)

8 years ago
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6 pin and 8 pin cable from my card goes to my PCI-e 6pin / PCI-e 8 pin slot in my PSU

8 years ago
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i was saying to check the 4/8 pin that goes to your motherboard above your Cpu and make sure you used the cable labeled ATX 12, your power supply has 4 pci-e cables i just want to make sure you didn't use one of them to power your cpu on accident there are plenty of people who have on accident and it will cause similar problems to what your having.

8 years ago
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it's connected properly, right now i'am thinking of runing witcher in windowed mode to see if it makes a change, trying to find a way of doing it in it's config files without launching it

8 years ago
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i dont think thats going to help considering your benchmarks scores were lower then your old cards were,there is defiantly a hardware/software issue,if it was just a matter of the card not being strong enough for the game it would just run laggy not give you bsod, i would go over to Here and sign up for an account and go to the gpu/amd forum and post your issue there listing your hardware/software you have and what you have tried to make it work,i have used there forums for years and there is a lot of computer experts there and most are very helpful and will know AMD products better then me i only use Nvidia these days and been along time since i touched anything AMD.

8 years ago
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i will ask their community about my problem, thanks for your help

8 years ago
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no problem, there are some great guys over there,i personally still think it has to do with your psu but people over there might be able to help you rule some things out at the very least:)

8 years ago
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what is your cpu, if it is a low core cpu,it is possible that your cpu is in fault.

some game cannot run on single core or even on a double core cpu, you need at least 4 core and + (you need to have 4 core un-parked too)

the minimum core is 4 so it might have high chance that you cannot run it with less than 4 core

8 years ago
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mine is 4 core I5-750

8 years ago
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well i broke my r9 390 last week and my back up card burned too the same week (r9 270x), your card might be burned, try a stress test like furmark, if it crash, your gpu is dead too :S

8 years ago
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BSOD came when some of the hardware is not working properly. try reinstalling your graphics driver. remove your hardware and attach it again. and try again

8 years ago
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I have a 7 years old Pc with 4 years old video card.
I can run it with little freezes

Intel dual core 3. GHZ
4GB Ram
Nvidea 660 GTX

8 years ago
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8 years ago
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you have 5970? world of tanks flickers seems to come from no "crossfire" support.

8 years ago
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8 years ago
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managed to play without flickers, i just needed to disable crossfire mode in 3D application settings (catalyst center).

8 years ago
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Ever looked at the mimimum System requirements of the game (yeah i know, games could also work with older/weaker hardware).

Graphics: Nvidia GPU GeForce GTX 660 / AMD GPU Radeon HD 7870

So if i don't confuse (or gpu namings are already at a point where they got repeated) your gpu is to weak for it.

8 years ago
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it's fine, 5770 can run witcher but only on minimum settings, 5970 should atleast run it on medium.

8 years ago
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Nah, I could run Witcher 3 from gog with 6850 cyclone, 4GB DDR2 ram and c2q q6600 on medium/low at ~30fps. Now with 6 gb ram and ssd disk it's a little smoother with super short loading times.

8 years ago
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Make sure the ram is actually ok first; run MemTest+ from a USB stick.

If the ram is ok then completely remove the videocard drivers (via uninstall and maybe even via a dedicated cleaner program). Then restart Windows and let it detect the videocard and install drivers for it. Test if the game works and then decide if you want to download the latest drivers from the videocard manufacturer's website.

8 years ago
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i will reply back with the results in a few hours

8 years ago
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Seems like youve put a lot of time into this already.
Ive been in similar situations and at some point said fuck it, I´m doing a clean OS instal. It helped every single time.

And if youre gonna do that. Grab Windows 10. Why? Check here.

Sometimes a fresh start is all you need, especially when you changed some hardware.

8 years ago
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if nothing works out, i will reinstall OS, but as a last resort, cuz my internet is really slow, i would need to redownload witcher for 3 weeks again.

8 years ago
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No need if you store it outside C: partition.

8 years ago
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You can backup using Steam backup.
Sorry, always assuming people have the same internet speeds as I have.

8 years ago
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Maybe there's problem with ur hard disk, Try checking it with Hard Disk Sentinel, This software will give info about ur hard disk is on good or bad condition. I had this type of problem in the past and I figured out it was my hdd causing those bsod (bad sector).
Btw can u run other graphics hungry games without bsod or without any issues?

8 years ago
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not getting BSOD's on witcher now, only black screen freeze couple of seconds into main menu, so i need to force restart my pc.

I will try to play bf3 now, it's the only graphic hungry game i have now

edit: bf3 works good on ultra, only game i have problems of besides witcher 3 is dead island,it's lags very much. But that might be because it's not crossfire supported,or not optimized, i dunno..

8 years ago*
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8 years ago
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I didn't expect to get so many people helping me with this problem, thank you all, you are awesome

8 years ago
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i had a similar issue last week turn out my power cord from my psu to my graphic card was melted (found it yesterday) so i looked at the requirement for the 5970 and i found that it required 2 power cord (75W 6-pin and one 150W 8-pin, if you are you using the same wire like the one on the picture(not from my pic) , it is possible that it's the problem). , it might be a cable problem (short circuit drain the psu voltage/wattage).

I was using a single power cord with 2 end and it turn out that the connector in the psu melted pretty badly and was causing a short circuit. My graphic card was running fine (until a week ago) under normal or low load but tend to crash at high load (i needed to clean my pc, to much dust ) si i was thinking that it was a heat issue. even at low load my psu had low voltage so i was thinking it was a bad reading because it is a good quality and the voltage was really stable so i never thought that the cable was the problem until i plug another heavy power card and then realise that the card was not detected like it was un plugged. well turn out it was only 1 power cable that caused all those issue.

if you have a modular psu, just try to unplug every power cord and look if they are melted/damaged. If the cable cannot be removed, the change that it is actually melted is pretty high and might be the cause of your problem. still remember that if you are using a single cable, approximately 250 watt can go through that small wire

http://s308.photobucket.com/user/BababooeyHTJ/media/WTF.png.html (cannot be inserted to this message )

8 years ago
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Ah, Does your CPU has integrated Graphics?
If yes, go to bios, disable it. Now, go to control panel and see if Windows has installed drivers for Intel integrated graphics. IF yes, uninstall them. restart. This will work 99%.

8 years ago
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