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A game is Already in Collection

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locke666

Probably something that was already covered before... So, there's a promotion for Civ VI atm and I signed up and now this site accepts that I already own the game and doesn't let me to enter GA for this game. Any suggestions to overcome this?

6 years ago

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12 Comments
Tzaar

You can't enter giveaways for games you already have on your Steam account.

6 years ago
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adam1224

Nope. SG allows one account per person, and only to win games that one account doesn't already have.

6 years ago
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locke666

Have you even read what I wrote? I don't OWN that game, there's a 3 day promotion. Srsly, both of you, no help at all

6 years ago
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Sundance85

You'll have to wait until the promotion is over and then synch your Steamgifts account (click on Account in the upper right corner). Afterwards you should be able to enter those gibs again.

Alternatively you can remove "Sid Meier's Civilization VI Free Weekend - Feb 2018" (244708)" from your account via Help ---> Steam Support --> Game --> Select game --> permanently remove and then synch your SG account.

6 years ago*
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qwerty30

If simply uninstalling doesn't work you can try permanently deleting the game from your account via support.

6 years ago
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Sundance85

deleting the game from your account via support.

Do free weekends add licences ?

6 years ago
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Nyuels

It activates "Sid Meier's Civilization VI Free Weekend - Feb 2018" (244708) [can't find license id on steamdb]

This seems to work (tried it - activated and removed)

6 years ago
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Sundance85

Thanks ;)

6 years ago
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adam1224

You haven't said what promotion the game has - people referred giveaways as promotions as well before.
And now that you clarified it - all you can do is wait until the free to play weekend passes and then manually sync your account at https://www.steamgifts.com/account/settings/profile.

6 years ago
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Nyuels

Delete it here and resync your account here on SteamGifts.

6 years ago
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Mully

wait 3 days till the promo ends, then enter giveaways.

6 years ago
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locke666

Thanks. For responses and help. I'll act accordingly. As for future posts I'll try to be more specific in describing my issue to avoid ambiguity. And I'm sorry for my snap response.

6 years ago
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Closed 6 years ago by locke666.