You know, one of the things I hate is when I have a GA and they prize gets sent out, cashed out and the winner doesn't verify that they've won on steamgifts. There's a Russian person thatshallremainanonymousinthisdiscussion and he won a game from me, redeemed the key and he has yet to verify that he received it on my prize page here on steamgifts. I sent him a very polite email and comment I even used a simple and also polite Russian translation and he basically told me to f-off.

I know it's not a big deal, but it kinda is disrespectful and I kinda need that confirmation. How do I get the confirm?

8 years ago

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Check his library or use this tool http://www.sgtools.info/activation

8 years ago
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I think if the winner seriously refuses to mark it as received after activating the game, you can ask support to do it for you.

8 years ago
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I hate when that happens!

8 years ago
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Yeah. I don't have to have a giveaway... if enough people enter them, win the games, and don't verify, I won't ever be allowed to give away games again! Maybe THAT's what the spoiled russian prince is up to.

8 years ago
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If the winner activated the game and didn't mark it as Received, send a ticket with "Request Received Feedback".
Put some screenshot or proof in the ticket.

8 years ago
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There's a category under Support called "Request Received Feedback" you can use to ask Support to mark it as received.

8 years ago
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Thank you. I'll do that.

8 years ago
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Closed 8 years ago by RWKT.