Add/contact the gifter to inform him, if he doesn't respond/can't fix, mark as not recieved and move on.
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contact the creator of the giveaway, if you can't contact him or don't want to solve the problem just wait 7 days and mark as not recieved
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if you are talking about Venhiem he meant that the winner of a giveaway has to activate the game, it's part of the rules in this site and you may get banned for trading keys from giveaways
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make sure you have no extra spaces after or before the key when you paste it in steam , it is the most common error when using pasted keys .
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Lol problem solved
The gifter typed the '6' in the key as a 'G'
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Glad this was a misunderstanding.
Closing since it seems resolved.
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I won a giveaway a few days ago, then I received an invalid key. What should I do?
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