I apologise if this has come up before. I've checked previous posts regarding Humble Monthly and couldn't see anyone with the same issue.

My situation is as follows: last month I received their offer to subscribe to 3 months and receive a month for free. So I purchased 3 months as a gift and gifted it to myself. The reason for this was so that I could wait and redeem it later if I wanted to. It just so happened that two of the November unlocks were wishlisted so I started the three months straight away.

Usually when you're subscribed to Humble Monthly you get an orange icon next to your username in the top right but mine is greyed out and when I hover over the icon it says "Your subscriber perks are active and you are unsubscribed". Apart from being a paradox, I also find it a little concerning. I'm pretty sure it was orange before the billing date last Friday. If I click on the button to see my subscription I see the message "Your subscription is cancelled. Resubscribe to get great games!". I've already revealed the early unlocks for November but it also says that I need to subscribe before November 2 to get the bundle. Very confusing, I know...

Anyone else getting this? Is it just a glitch? I'm worried that I'm not gonna get the reveals on Friday and god knows what's gonna happen with my remaining two months. I know that I could contact Humble support but I want to avoid that at all costs. Most of you probably already know why.

Thanks in advance for any replies :)

6 years ago

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Have you got the same issue?

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Yes
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I've got plenty of issues but this isn't one of them...
Potatoooooooe

2 things you can check "https://www.humblebundle.com/home/purchases" should show "November 2018 Humble Monthly" and "https://www.humblebundle.com/user/subscriptions/humble_monthly/billing" should show "Bought November 2018 Humble Monthly". Its most probably system glitch as you were previously a Month to Month? Then you redeem a 3 months sub so the system turns on and off.

My previous reply to others with problems of sub status. Basically if you have purchase status and you had received the 3 reveals this month, you are safe, imo. Because if you reveal the keys, you have to pay anyway, even if the 3 months sub isn't applied for this month.
Cheers, Cruse~

6 years ago
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Appreciate the reply Cruse, thank you. I do have "November 2018 Humble Monthly" on the first link but on the second link it says "Unlocked November 2018 Humble Monthly" (instead of bought). So I guess that is the difference and probably what is causing the glitch. It also says "Gifted.." and "Received 3 Month Plan" on the same list. So at least I have confirmation on that. I was previously a month to month subscriber. Anyway, you've given me some reassurance. I guess I'll see what happens on Friday!

Thanks again, I've added you to my WL :)

6 years ago
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Sorry for the much belated reply. My PC is dying and I had been busy irl. I hope everything went well. :D The WL was very much unexpected. Thank you very much and much appreciated. Cheers, Cruse~

6 years ago
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Hey Cruse, no problem. It was all fine in the end. I received the revealed games and was able to unlock the following month without any issues. Hope your PC is doing better :)

6 years ago
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Hey Bauer, That is great! My PC is on its last legs, hopefully I can get a good deal next week at the last Computer Exhibition of the year, Its been with me for years and way overdue for replacement. Still hoping to keep it as a "chat box" for forum replies and such. XD
Regards, Cruse~

6 years ago
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A computer dedicated to SteamGifts? That's the dream ;)

6 years ago
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propably because you made it a gift subscription, gifts subscription never gets bonuses (2x tripped myself because of this)

6 years ago
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I actually have the bonuses, but it's telling me that I'm not subscribed. Which makes even less sense :D

6 years ago
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Hmm. maybe the 3-month subscription gift is not really viewed as a subscription per se, just an "item" in your inventory. You are at the same time the gifter and the giftee (is this a word?). As a giftee you have no subscription, but as a gifter you have the perks.

THERE I SOLVED IT FOR YOU

Just kidding, I have no idea what I just wrote, just trying to make sense of it.

6 years ago
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Haha, actually that kinda makes sense to me :D

6 years ago
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Maybe it has to do with not having the auto-renew turned on?

6 years ago
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Hmm, that could also be the case. There are so many plausible explanations :D I guess the mystery will be solved tomorrow (maybe).

6 years ago
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If you click on see my subscription you should see that you are paused for December. It is a glitch. If you paused before getting the 3 month plan it doesn’t recognize everything.

6 years ago
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I don't see anything about December being paused on the 'see my subscription' page but it encouraged me to explore the page a bit further and I noticed the 'manage my subscription' section at the bottom. Seems like a fairly important section to stick down the bottom, but anyway... in that section I have the text 'Your 2 months have already been paid'. So that's pretty much the best confirmation I can get that my subscription is still active. Thanks for pointing me in the right direction ;)

6 years ago
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DAMMIT HUMBLE BUNDLE!

6 years ago
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...and Chloe... don't forget Chloe ;)

6 years ago
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Happened to be, except I bought it but then I removed my wallet before the period so it said I paid but I'm not subbed but I get the games and perks

6 years ago
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Ah right. I guess that was basically my situation. Gonna leave the thread open in case anyone else encounters the same issue :)

6 years ago
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