Hi everyone,

There's been a change to roles in the community. A few of the previous roles have been renamed and one new role has been added to the site. The roles are now...

  • Junior Moderator (previously Support)
  • Senior Moderator (previously Moderator)
  • Super Moderator (previously Super Mod)
  • Ultra Moderator (new)

The first three roles are the same as in the past. The previous Support role caused some confusion when referring to support (as a whole) and Support (the role), so that's one of the reasons for the updated name. The new Ultra Moderator role has a few additional permissions, such as being able to post to the Announcements category, and being able to edit our internal support documentation to help keep it up-to-date with common questions we experience when moderating.

However, the most notable change is that users with the new role are able to add additional support members and revise existing support members. Although I'm happy with the support team we've been able to build over the years, I feel it's time we have more people to help manage and grow that team. This should allow us to expand the team at a faster rate and adapt to changes when we feel there is a shortage of support. It'll also help to ensure existing users in support are reviewed and promoted to higher roles in a more timely manner. In the past it was just myself managing the roles and this became a bottleneck at times, with long delays between the recruitment of new support users. With multiple people managing the team it should be a more efficient process.

The users with the new role are...

They've both been helping moderate our community for a long time, and I think they're well-suited for the position.

3 years ago*

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I appreciate the recent updates, and congrats to our resident super dragon and super zombie!

3 years ago
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Congratulations MSKOTOR and Zomby! 🥳

3 years ago
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Congratulations to you both! c:

3 years ago
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Congrats on promotion: MSKOTOR, Zomby.

3 years ago
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3 years ago
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Congrats on promotion: MSKOTOR, Zomby :)

Make this place even greater :)

3 years ago
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@MSKOTOR, @Zomby:
Congrats on the promotion, it is well deserved :)

3 years ago
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Congratulations, you two! :)

3 years ago
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So I rose to be moderator after all! I knew this day would come! ;)

Congrats, MSKOTOR and Zomby!

3 years ago
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Congrats MSKOTOR, Zomby!

3 years ago
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Congratulations MSKOTOR and Zomby, and thank you all mods for your contributed time into site.

3 years ago
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Congrats on the promotions! =)

3 years ago
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View attached image.
3 years ago
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I for one welcome our new (evil?) overlords.
Also next update the Apex Moderator?

3 years ago
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Congrats on your new roles, MSKOTOR and Zomby! 👏

3 years ago
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Looking forward to the Hyper Moderator.

3 years ago
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Congrats on the new role, MSKOTOR and Zomby!

3 years ago
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I hope the titles keep evolving until we get Hyper Alpha Omega Moderators :p

3 years ago
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Wait some Moderators can edit discussions?

3 years ago
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Some? The majority. :D

Edit: And congrats to MSKOTOR and Zomby! :)

3 years ago*
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They are able to edit the discussion category, not the title or description.

3 years ago
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Congrats on the new roles to both MSKOTOR and Zomby!

Also, thanks to all the support staff for your hard work around here.

3 years ago
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Smart change.
Congrats to the two ultra mods :)

3 years ago
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We really appreciate the work you two put in managing the site!

3 years ago
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Next role: MEGA MODERATOR.

3 years ago
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3 years ago
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That's a cool addition, nice to see. Congrats to both! :)

3 years ago
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