I bought Anno Gold on sale on uPlay. It showed up in my library as Rise of Venice (for some reason, in Poland it was always called simply Anno 1404: Venice but whatever). When I try to play it, it boots Steam and tries to register the game... but Steam rejects the key. What is going on? I wrote to the Ubisoft support but I hope that maybe you guys can somehow help me....

10 years ago*

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And here I thought it was some kind of massive discount.

10 years ago
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me too...

10 years ago
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First thing to check, Ubisoft has another game called Rise of Venice and it has a gold edition, and it wouldn't be the first time Ubi handed out a wrong key.
If it is Rise of Venice, there should be a Kalypso Launcher which can supposedly register the key. (Or get in contact with Ubi to get the correct game)
If it's actually Anno 1404/Dawn of Discovery, try running the game from Uplay rather than an icon or Start menu or anything else. You can also try reinstalling from Uplay, and see if you can register manually as part of the Setup options.

Also, help forums abound for Ubi games, which usually have a multitude of issues. Serious fans of the Anno series have often encountered numerous issues and can be of real help in such situations.

10 years ago
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