Following on from what adam1224 has said, if they don't redeem the key on the account they won and you don't get feedback and open a support ticket to get feedback, it is likely they will get a suspension for not activating the game on their account. Best of luck with getting the feedback soon!
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Unfortunately so. Hopefully your message will remind the winner to provide appropriate feedback.
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sadly I face bot using accounts on other levels very often too. the accounts usually have giveaways from 8-9 years ago and nothing since, and they have 2+ levels. Maybe like 40 percent of my giveaways are won by those types that are almost online 24 hours every day, I wish there was a way to prevent it
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Blacklist this accounts is one step in the right direction that they don't win again.
Check them with sgtools.info/activation and request a reroll + report them if they have red marks. This get for a part of them suspensions, partly permanent ones, and lesser wins.
Maybe do a discussion thread and put links to GAs there. This will limit the amount of autojoiners drastically too (and can combined with the min. level restriction of 3 - 5 [my own public GAs are nowadays min. level 5]).
And last but not least, as higher the level restriction, as lower the autojoiner amounts.
That's all you can do as member IF you don't want to join (a) group(s).
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Yes, a lot.
Because since 6 months+ nearly no mod handle cv reducing tickets (or add games by themself), the autojoiners gained a lot of levels (on top of all the overpriced fake game GAs that skyrocket some guys in 5 months from level 0 to 10 [sadly no joke]).
When i stopped to hunt black sheeps, 7 or 8 months ago, the results from 350+ autojoiner tickets were that 2/3 are level 0 - 2 and only 1/3 are higher (at least from the most stupid ones, that use on top the integrated thanks script).
And besides the autojoiners, you have lesser users that you will have problems after a win because of unactivated wins, multiple wins of the same game etc..
At level 5 you have maybe 10 - 20% of the autojoiners you would have on level 2.
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I faced a similar issue where an account that very likely uses bots redeemed my giveaway key but didn't mark it as received for days, though the account seemed to be online on steamgifts most of the day. I added the person on steam and wrote a message and after a few days I got a respond saying "sorry I forgot" and the person marked it as received. so even if these people use bots messaging them might work
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If the person has some previous giveaways, writing there might work. I think that sends a notification to them
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You can check your winners with sgtools.info ( if i am not wrong sgtools.info/activation )
If you see there a red mark make a reroll ticket if you don't sended the key or report the winner if you sended the key.
I recommend to do this check, always, before you send a key.
This way a bunch of the rule breakers get punished before they can grab a (additional) win.
And as other ones said, a set minimum level for public GAs is needed to hold the, most, autojoiner (bot) accounts away. I recommend level 3 - 5.
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