Recently I won a Revolution Ace as a gift and I add it to my library. Then played it and had some cards dropped off . But it seems SG cannot detect this game even I synced several times after I owned that game. I think this gift is from a four pack. Does anyone know how to deal with this kind of situation? Thanks a lot!

7 years ago

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Contact knsys in SGTools thread.

7 years ago
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are you sure that is the requirment you are failing to pass ?

7 years ago
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Have you forced sync at SGTools?: http://www.sgtools.info/sync

7 years ago
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I just did a quick check on you on SGTools and it seems that everything is fine, no non-activated wins and no multiple wins.

User MikeHu has activated all his/her games!
User MikeHu has no multiple wins for the same game!

I would suggest doing a sync on SGTools, drop down menu HOME on the top left.

If that doesn't work try to get the dev of SGTools on the thread: SGTools

7 years ago
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Weird. I checked your name in SGTools right now, and it says you have activated all your games.

I think you can Sync SGTools itself as well, so you should try doing that (it is a separate sync to the one you do here at SG itself).

It will be on the left side of the SG Tools page. Click on the V arrow beside 'Home' and it will bring up a small dropdown menu. Choose 'Synchronize your account's cache'. That should fix you up!

7 years ago
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Deleted

This comment was deleted 6 years ago.

7 years ago
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Oh, thanks for all of you. The reason seems to be I haven't force a sync on sgtools. Now everything is fine. Also I should mention SG games tag enhancement also mislead me, because it didn't tag "owned" on Revolutional Ace.

7 years ago
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