If after 7 days they don't mark a status for the giveaway, leave a comment on one of their giveaways. In my opinion this is really the easiest method to make them aware in case they aren't.
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I know the rules mention contacting them through steam or email if they don't claim it but since one of my winner has a few giveaways here, I want to know whether this is a valid form of contact or not? In case they don't respond for a week.
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