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Need advice with a giveaway that I won

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JovaZmaj

I won a giveaway and the creator sent me the key. I activated the key but it turned out that it wasn't for the game the giveaway was for but for another game (from the same series) which I already own. I contacted him and he said that he was convinced that it was for the game he opened the giveaway for as he had the key for a long time. Obviously he can't send me the proper key and I already have the game he sent me. Now what? Do I mark the gift as not recieved? Do I let him reroll the key (properly this time)? Any other suggestions? I do believe it was an honest mistake, no use in trying to scam anybody in this way.

12 years ago*

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12 Comments
TheDopefish

1) Please use paragraphs in your post.
2) Please write a ticket to Support and explain it there.
By asking support, you will get an answer instead of some random suggestions from the community =)

12 years ago
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JovaZmaj

1) Why? Is the text not clear enough?
2) I thought maybe someone had a similar experince so I don't have to bother the support, but yeah, I'll do that.

12 years ago
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TheDopefish

It was clear, but paragraphs make the text easier to read - but that's just my opinion ;)

12 years ago
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JovaZmaj

I agree, but it's not such a long text :D

12 years ago
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jackofhats

Tell them to make a different giveaway and mark as not received. If s/he doesn't own the game and you own the alt, there's not much alternative.

12 years ago
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AtomicWoodchuck

Mark as not received (unless the gifter wants to purchase the correct game for you), and suggest he/she creates a new giveaway for this game.

All you can do.

12 years ago
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Zomby
(Ultra Moderator)

I would mark it as not received and let the gifter sort it out with support if he wants his giveaway deleted.

12 years ago
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keffertjuh

And be an honest bloke and disregard the key he gave you so he can regift it :)

He will get in trouble, probably, though, since he didn't give away the game he promised, although he might get a pass since you're not too troublesome about it :P

12 years ago
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JovaZmaj

I'll just wait and see what the support suggests :D

12 years ago
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Deleted

This comment was deleted 6 years ago.

12 years ago
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vcvc8

Either "blackmail" him to give you the game you deserve, or be nice. Just remember, you don't owe him anything.

12 years ago
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Shierzhi

Don't mark it as received, even if you activated the game. Could get you screwed in the future. Sadly, either he nullifies the giveaway, send you the right game or get the not-received status.

12 years ago
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Closed 12 years ago by JovaZmaj.